Collections Specialist

Collections Specialist

Hawkins, Inc. is a formulator, manufacturer, blender, distributor, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.

ABOUT THE JOB

Analyze and assess the creditworthiness of customers using external credit risk management reports to determine appropriate credit limits, research account disputes and bill discrepancies, perform customer account reconciliation, respond to credit inquiries from external and internal customers, and identify delinquent accounts requiring external collection efforts.

DUTIES AND RESPONSIBILITIES:

Credit Review and Analysis

• Establish new customer accounts
• Perform financial research to determine lines of credit
• Analyze customers who exceed authorization limit and make limit recommendations
• Review and release credit holds

Collections/Accounts Receivable

• Perform collection activities
• Work with customers and sales agents on reconciling and resolving outstanding balances
• Make recommendations for doubtful accounts, debt write-offs and 3rd party collections
• Resolve billing discrepancies and initiate invoice corrections

Reporting

• Review, update, and maintain reporting
• Maintain various department spreadsheets

Customer Record Maintenance

• New customer and ship to setup
• Maintain customer information
• Maintain sales tax information

Customer Service

• Maintain strong working relationships with customers and internal departments
• Respond to customers in a timely and professional manner
• Complete customer vendor forms for manager approval

Process Refinement

• Work with Business Analyst on JD Edwards system updates, improvements, and error resolutions
• Review and recommend process improvement to increase efficiency and effectiveness

Follow SOX procedures and controls, as well as corporate accounting procedures.

ABOUT YOU:

• 1+ years credit and collections experience preferred
• Ability to work independently and as part of a team
• Excellent oral and written communication skills
• Organized and detail orientated
• Ability to multitask and work well while meeting deadlines
• JD Edwards software experience preferred
• Microsoft Excel, Word, and Outlook experience
• Attention to detail and follow through on all action items
• Must be able to work collaboratively in a cross-functional environment

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

TRAVEL

No travel required.

Expected Compensation: $55,000-58,000/yearly + 5% Bonus Eligibility

Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more. Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays.

All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.