Schedule Management Coordinator

Job Title Schedule Management Coordinator About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Department Overview Our care traffic control center (CTCC) is at the heart of the Children's Minnesota organization overseeing the operations of each hospital dispersed between three campuses. Our staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together as we continuously monitor each hospital's unit activity and staffing needs while maintaining the organizational core value of putting "kids first." The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families. Position Summary The Schedule Management Coordinator has shared responsibilities within the Staffing Office and as a unit-based scheduler for assigned units to ensure patient care areas have the resources they need to deliver patient care both efficiently and effectively. In this role, the Schedule Management Coordinator will collaborate at least weekly, and as needed, with unit leadership to develop and finalize each schedule cycle to ensure optimal unit staffing levels. This includes managing real time staff scheduling requests reviewing intermediate staffing needs with unit leadership, and adjusting to unit staffing needs based on patient care requirements up to 24 hours before each shift start time. The Schedule Management Coordinator approves all unit/department staff vacations, completes time card reconciliations, tracks staffing trends and provides Kronos reports for data analysis as required, and collaborates with PCMs to determine position postings. In partnership with Staffing Office team members, they assist in problem solving unique or imminent staffing needs, rotate scheduled Staffing Office hours, and may fill in as needed when the Staffing Office has an open shift. Reports directly to the Manager of Care Traffic Control Center (CTCC). Reports secondarily to the PCM of the units they support. Education * High school diploma or equivalent required. * Two years of college or secretarial science degree preferred. Experience * One to two years computer experience that includes data input and report generation required. * Microsoft Office including Word and Excel with advanced computer skills strongly encouraged. Knowledge/Skills/Abilities * Demonstrates strong interpersonal communication. * Critical thinking, analytical, and organizational/time management skills. * Resourceful: recognizes problems and identifies potential solutions by tapping into available resources and staff while recognizing union contract language. * Creates trusting relationships and builds community. * Ability to work effectively in an environment with frequent interruptions. Ability to weigh competing priorities and needs. * Detail orientation Physical Demands Please click here to view the Physical Demands Salary and Benefits The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee's scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Childrens Healthcare Services