Army Emergency Relief/Information & Referral Administrative Assistant - Fort Drum, NY

This position will serve as an Administrative Assistant for Cornell Cooperative Extension Association of Jefferson County and will provide support to the Fort Drum Information and Referral Program and Army Emergency Relief Program to include, but not limited to: answering phone calls, greeting and directing visitors, registering program participants, database entry, organizing files and storage and supply areas, updating documents, etc. Will provide administrative support to specific program areas, as needed. This position will support program activities and requirements consistent with the Soldier and Family Readiness Division and program accreditation standards. This position will represent Cornell Cooperative Extension to the general public, community leaders and government officials in a professional manner. Will appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public. IMPORTANT INFORMATION FOR APPLICANTS: PLEASE READ BEFORE APPLYING All applicants must apply by close of day on June 19, 2026 to be considered for this position. All applicants must submit an application online, which includes: cover letter, resume and three (3) references. All External Applicants (including applicants currently employed by Cornell Cooperative Extension in Associations other than the Association advertising this career opportunity) must submit his/her application materials via the "APPLY" button located within this job posting. All Internal Applicants (current employees working for the Association advertising this career opportunity) must apply online via his/her Workday account, which may be accessed here: Please contact Erin Parnapy, Assistant Manager for HR & Operations at View phone number on click.appcast.io with questions. POSITION DETAILS: This position is a full-time non-exempt position - 100% FTE, 40 hours per week. The hourly rate for this position is $19.00. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance, retirement, vacation, sick and personal leave. POSITION INFORMATION: Required Qualifications: High School Diploma or Equivalent Education. Experience relevant to the role of the position. Valid NYS Driver’s License and the ability to meet travel requirements associated with this position. Ability to work flexible hours which may include evenings and/or weekends, as appropriate. Preferred Qualifications: Knowledge of Information and Referral guidelines, procedures and policies. Knowledge of Army Emergency Relief guidelines, procedures and policies. Knowledge of community, social and human service organizations, employment services and resources. Demonstrated ability to utilize program resources within the Fort Drum and general community. Demonstrated ability to implement sound judgement in assessing fiscal need and follow directions. Demonstrated ability to work independently to initiate, organize, and implement established goals. Demonstrated ability to work with people of diverse ages, socioeconomic, and ethnic backgrounds. Demonstrated ability to work and relate effectively with co-workers, customers, volunteers and community leaders. Demonstrated ability to communicate effectively through oral, written and visual means. Demonstrated ability to use telephone systems. Demonstrated ability to maintain confidentiality when required. Demonstrated ability to meet deadlines and work within strict timelines. Demonstrated ability to use standard computer programs to support position responsibilities. POSITION RESPONSIBILITIES: Administrative Responsibilities: Coordination/Operation - 95% Answer telephones and assist or direct calls to appropriate person. Maintain all Army Emergency Relief and Information and Referral Program administrative files and statistical data and generate reports as needed. Register program participants for programs. Greet and direct visitors. Assist with scheduling meetings and classes. Assist in procurement for Loan Closet supplies. Communicate updated community resources (both military and community) to clientele. Enter data in various computer programs or into online forms and/or systems. Provide support to other educators (i.e. filing, copying, formatting correspondence) as directed by Issue Leader and Fort Drum Program Managers. Provide support with all correspondence as needed (letters, meeting materials and agendas, etc.). Record minutes of required meetings, and provide meeting materials as needed. Work with Issue Leader and Information and Fort Drum Program Managers to create program flyers, brochures, educational materials, and other special projects as needed. Provide assistance in the printing and preparation of newsletters as assigned/needed. Perform other general office duties as needed/assigned. Assist the Financial Readiness Manager with the dissemination of established financial management information and resources and provide emergency assistance information consistent with Army Emergency Relief guidelines. Assist the Financial Readiness Manager in the dissemination of already established financial management information to individual Soldiers and family members at group briefings at Fort Drum. Assist the Financial Readiness Manager in reservist mobilization activities (i.e. Soldier Readiness Checks, Soldier Readiness classes and workshops) by distributing already established program information and resources. Assist the Financial Readiness Manager with completing interview forms to provide emergency funds consistent with established guidelines. Maintain effective professional relationships with other agencies, businesses, and the public to promote efficient utilization of resources, prevent duplication or services, and support the mission and objective outlined in the Fort Drum agreement. Maintain military and civilian networks for purposes of communication. Maintain volunteer hours as appropriate and submit reports. Assist in collecting evaluation data from program participants and support the Army Emergency Relief and Information and Referral Program Managers to conduct on-going assessments of Soldier and family need for program assistance. Professional Improvement and Other Duties as Assigned - 5% In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities. Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned. Health and Safety - Applied to all duties and functions. Support the association to maintain a safe working environment. Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard. Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified. Job Title: Association Admin Asst II Level: 006 Pay Rate Type: Hourly Company: Contract College Contact Name: Jerilynn Cross Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University. Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant. Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. As provided in New York State County Law Article 5, Section 224, the independent county and regional extension service associations are locally operated under the direction of Cornell University as agent for the State of New York. County and regional extension service association employees are employed by their association to engage in educational work and are not employees of Cornell University. Look for us on the web at cce.cornell.edu/.