Solutions Engineer

Solution Engineer I (SE) Solution Engineer I (SE) serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third‑party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long‑term business value. Responsibilities Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction Design training programs and training material to support complex control system projects Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment Provide applied solution design and engineering support to the Control and Industry Solutions team Independently qualify and gather input for designs through functional specification review or by direct customer interaction Provide pre‑sales technical support and develop a concept framework based on customer requirements and industry standards and practices Develop and implement test plans to validate proposed solutions Develop and serve as technical lead on ‘proof of concept’ or pilot applications Provide project management as required, and advise project team on technical issues throughout the project lifecycle Develop, implement, and provide on‑site installation start‑up support Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites Research and understand existing competitive and emerging products and technologies Document and internally communicate data supporting the development of new products to meet focus market/customer requirements Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end‑user, and system integrator focused accounts within primary and supported market segments Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions Develop and conduct control solution presentations and technology seminars to targeted audiences Position Phoenix Contact as a technology leader through active involvement in industry related technical associations Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols: Profinet, Ethernet/IP, and Modbus TCP Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc. Attendance and participation in accordance with corporate policies in local, national, and international meetings Qualifications Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred. Minimum of 4 years industrial automation experience Industry specific controls system design and programming experience Motivated self‑starter with the ability to work autonomously and as part of a team Ability to set priorities and perform simultaneous tasks Ability to meet deadlines and adjust to changing priorities to meet business goals Excellent written and verbal communication skills Effective interpersonal skills with comfort in delivering group presentations Essential Job Functions 35% Travel Requirement (2% - 5% Overseas) Must be able to lift 60 pounds Must be able to sit and/or stand for extended periods of time (2-4 hours at a time) Must be able to work on a computer for extended periods of time (up to 4 hours at a time) Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours Must be able to communicate effectively in verbal and written English Must comply with company dress code guidelines Punctuality and attendance in accordance with company policies Timely reporting of expenses Regular and on‑time attendance. This is a hybrid position requiring at least three days in the office, unless otherwise specified. What’s in it for you? Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401(k) matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long‑term disability, assistance, and more! Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy. Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Phoenix Contact’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self‑Identification of Disability Form CC‑305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr Phoenix Contact