Solutions Engineer, SMB

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Solutions Engineer supporting Small and Medium-sized Businesses (SMB), you’ll be a trusted technical advisor who helps customers understand how 1Password can address their security and access challenges. You’ll partner with Account Executives across fast-paced sales cycles, lead technical discovery and proof-of-value (POV) engagements, and connect customer needs to solutions across identity, applications, endpoints, and secrets automation. Your work will help make it easier for businesses and individuals to stay safer online, supporting 1Password’s vision of a safer, simpler digital future for everyone. Reporting to the Manager, Sales Engineering - SMB, this role is based remotely in the United States or Canada.

How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: Required • Bring at least two years of experience in a technical, customer-facing role, ideally in business-to-business (B2B) software as a service (SaaS) or a similar environment. • Communicate technical concepts clearly and confidently with both technical and non-technical audiences. • Use strong presentation, storytelling, and discovery skills to make complex information relevant and actionable. • Prioritize effectively, manage competing responsibilities, and maintain quality in a fast-paced, high-volume sales environment. • Demonstrate curiosity, sound problem-solving skills, and the ability to work independently and collaboratively in a remote-first team. Preferred • Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect (OAuth/OIDC). • Understand developer and DevSecOps workflows, including Continuous Integration/Continuous Delivery (CI/CD), containers, cloud infrastructure, service accounts, and application programming interface (API) credentials.