Contract & Legal Operations Manager

Contract & Legal Operations Manager Dallas, TX, United States (Hybrid) Job Description The Opportunity: Reporting to the Chief Administrative Officer (CAO), this role is a critical liaison between Sales, Finance, Legal, and Account Executives, supporting business agility while managing contractual risk. The role involves preparing, negotiating, and reviewing a wide range of company contracts and business agreements, ensuring legal compliance and alignment with corporate objectives. The candidate will bring a detail‑oriented, collaborative approach to risk assessment, documentation, and stakeholder communication. Additionally, the role will develop and refine contract processes to improve efficiency and scalability. What You Will Do: Develop and implement strategies for the interpretation, review, and management of customer contracts to support business goals and mitigate risk. Collaborate with Finance, Sales, and Account Executives to evaluate and execute contracts, amendments, NDAs, and other legal documents. Advise internal stakeholders on legal and contractual matters, including identifying, managing, and communicating risks and opportunities in business transactions. Serve as a liaison with Hearst Legal, ensuring adherence to broader legal, finance, and risk requirements. Ensure timely review, approvals, and compliance for all contract‑related requests. Assist with the setup, configuration, and ongoing maintenance of the DocuSign Contract Lifecycle Management (CLM) system. Communicate contractual terms and conditions clearly and effectively to internal stakeholders at all levels. Develop, implement, and maintain contract‑specific policies and procedures that align with company objectives and promote operational efficiency. Maintain current knowledge of relevant legislation and collaborate with Hearst Legal on necessary updates or actions. Contribute to cross‑functional initiatives and special projects as assigned. What You Will Bring: Minimum of 3 years of experience managing customer and commercial contracts. Strong paralegal skills, including direct experience drafting, redlining, and negotiating NDAs and MSAs. Familiarity with SaaS contracting models, including usage‑based pricing structures. Experience supporting customer contracts in a healthcare software or technology environment. Proficiency with Microsoft Office, DocuSign CLM, and Salesforce. Strong analytical and critical thinking skills with the ability to simplify complexity, resolve discrepancies, assess risk, and deliver sound recommendations. Proven track record of meeting deadlines and managing multiple priorities in a fast‑paced, results‑driven environment. Strong project management skills and ability to coordinate effectively across all levels. Excellent verbal and written communication skills, with the ability to influence and engage stakeholders across departments. A collaborative mindset with a strong work ethic, attention to detail, and a proactive, solution‑oriented approach to problem‑solving. Displays humility, curiosity, adaptability, and a continuous improvement mindset. Benefits Competitive pay, robust benefits, and professional development opportunities. #J-18808-Ljbffr