Bilingual Eligibility Specialist Trainee/I/II

About The Position Riverside University Health System (RUHS) Medically Indigent Services Program (MISP) is currently recruiting to fill a Bilingual Eligibility Specialist Trainee/I/II. The incumbent will support the Medically Indigent Services Program in Moreno Valley and may travel to various locations throughout Riverside County. The role requires experience with Medi-Cal eligibility in a hospital environment and involves eligibility services for public social service aids or medical assistance programs. The incumbent will review, evaluate, investigate, and justify eligibility determinations, assist community outreaches, welcome patients, verify medical insurance coverage, and answer phone and email inquiries. Candidates should have experience with bedside assisting, performing Intake worker duties, and data entry. Bilingual Required: English/Spanish – Level I & II (speaking, reading & writing) Schedule 5/40 Schedule: Monday - Friday 8:00 am - 4:30 pm Annual Salary Range Eligibility Specialist Trainee – $38,874 - $55,519 Eligibility Specialist I – $47,008 - $61,847 Eligibility Specialist II – $51,454 - $70,073 Essential Duties Participate in a training program consisting of formalized training and on-the-job training which would give instruction to learn the typical duties performed by the journey level classes. Interview applicants for and recipients of one or more aid categories to assist them in the completion and clarification of the application and declaration forms upon which eligibility decisions are based; conduct such interviews in the Medically Indigent Services Program (M.I.S.P.) offices, clinics or in the hospitals. Obtain pertinent information concerning income, other financial resources and obligations/debts from applicants and recipients; obtain additional information to resolve discrepancies by telephone, correspondence or personal interviews. Determine eligibility in accordance with established procedures; record information for case records; interpret program regulations and other pertinent material to applicants, recipients and the general public. Compute amount of grant authorized and perform other similar required computations; may prepare and maintain other documents associated with the eligibility determining process. On the basis of observation, or of need expressed by applicant orally or in specified locations on the applications and declaration forms, refer all applicants and recipients who appear to need social services to designated staff members after completing the appropriate referral forms. Minimum Qualifications Eligibility Specialist Trainee (Hourly Salary: $18.68 - $26.69) Option I: Two years of general or specialized office experience comparable to Riverside County's Office Assistant II or higher. Option II: Completion of 60 semester/90 quarter units at a recognized college including at least 15 semester/18 quarter units in social welfare, sociology, social/human services, behavioral sciences, business/public administration. Option III: Two years of experience involving responsibility for interviewing or decision-making in a clerical capacity or higher in a personnel office, employment, unemployment, disability insurance, workers' compensation, or social service agencies. Eligibility Specialist I (Hourly Salary: $22.60 - $29.73) High school graduate; possession of a California State Board of Education competency certificate or GED diploma. Successful completion of Riverside County Health Services Agency, Medically Indigent Services Program On-the-Job Training Program. Eligibility Specialist II (Hourly Salary: $24.73 - $33.68) High school graduate; possession of a California State Board of Education competency certificate or GED diploma. Twelve months of performing duties comparable to Riverside County Health Services agency's Eligibility Specialist I classification in the Medically Indigent Services Program. Knowledge of public social service agencies, hospitals, eligibility laws and regulations, interviewing and recordkeeping techniques. Ability to interview effectively; gather, record, and evaluate data; correctly interpret rules and regulations; maintain accurate records; identify referral problems. Other Requirements License/Certificate : Possession of a valid California Driver’s License may be required. Bilingual Testing : The Human Resources Department will coordinate a Bilingual (Spanish) Non-Proctored Assessment. Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County does not sponsor visas and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave. #J-18808-Ljbffr County of Riverside