Account Coordinator

Epic Notion is a full-service digital marketing agency located in Charlotte, NC. We blend strategic thinking with creativity and the latest technology to help clients build their brands through meaningful customer engagement. Our team of talented marketers, designers and developers are passionate about building brands and connecting people. The Account Coordinator serves as a vital bridge between our Account Managers, clients, and internal teams, combining hands-on marketing support with client relationship management. This role is perfect for an ambitious, detail-oriented professional with 0-2 years of experience who is eager to develop both their digital marketing expertise and client management skills while supporting our team in delivering exceptional results. Responsibilities: Client Communication: Support Account Managers through client meetings, follow-up emails, status updates, and monthly reporting. Marketing Campaign Execution: Assist with campaign setup, optimization, and tracking across SEO, paid search, social media, email, and SMS channels. Content & Research: Develop content for websites and campaigns while conducting competitor analysis, keyword research, and market trend identification. Campaign Management and Coordination: Use project management tools to track deliverables, manage timelines, and coordinate between internal teams and clients. Technical Support: Handle website updates, WordPress maintenance, campaign tracking setup, basic design tasks, and platform troubleshooting. Analytics & Reporting: Collect and analyze performance data across all marketing channels to support client reporting. Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field 0-2 years of relevant marketing or client service experience (internships and coursework count) Strong written and verbal communication skills with client-facing potential Proficiency in Microsoft Office Suite/Google Suite Basic understanding of social media platforms and digital marketing concepts Detail-oriented with excellent organizational and time management skills Ability to multitask and work in a fast-paced, client-focused environment Genuine curiosity about client businesses and marketing strategy Experience with project management tools like Teamwork, Asana, Monday, or Trello Remote work environment with regular in-person meetings. We are moving back to an office soon. Competitive salary based on experience. Full suite of health benefits including medical, dental, vision, disability, life insurance and more Company matched 401(k) Paid vacation, Holidays and personal/sick days. Professional development and skills training opportunities. Collaborative, growth-oriented team culture. #J-18808-Ljbffr Epic Notion