FAST Service Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.A Service Specialist – FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Opensity accounts in the local market.Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print, and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as neededFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concernsFlexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locationsTravel to Baltimore, MD for coverage on a limited basis with reimbursementsQualifications & RequirementsHigh School Diploma or GED1+ years’ work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbsAbility to walk, bend, kneel, stand or sit for an extended period of timeAbility to travel to Baltimore, MDThe Compensation range for this role is 18.40 to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. #J-18808-Ljbffr Global Business Transformation Solutions, LLC (GBTS)