Executive Assistant

Executive Assistant

New York (Hybrid)

Our Mission: Eliminating Every Barrier To Mental Health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Spring Health is seeking a highly organized, proactive, and service-oriented Executive Assistant to support key leaders in our New York office while helping create a seamless in-office experience for employees and visitors. This role will be a key operational presence in the NY office, while supporting two of our C-Suite executives.

This is a full-time, hybrid role based in the New York office with 3 days per week required in-person. This role will report directly to the Manager, Executive Support. Occasional travel may be required for team or company events and/or meetings.

What You'll Do

• Proactively support executive leaders by managing calendars, priorities, meeting preparation, and follow-up.
• Coordinate complex scheduling across internal and external stakeholders, including interviews, leadership meetings, and cross-functional forums.
• Prepare leaders for upcoming meetings by organizing agendas, materials, briefing notes, and relevant context in advance.
• Track action items, deadlines, and follow-ups to ensure work moves forward and nothing falls through the cracks.
• Serve as a trusted point of contact between leaders and internal/external stakeholders, handling communications with professionalism, discretion, and urgency.
• Manage meeting logistics for recurring leadership forums, team meetings, onsite/offsite events, and department-wide gatherings.
• Support the planning and execution of department All Hands meetings and other leadership forums, including agendas, materials, logistics, and follow-through.
• Arrange domestic and international travel, including flights, accommodations, ground transportation, itineraries, and visas when needed.
• Draft, proofread, and edit business documents, including emails, memos, agendas, presentations, and meeting notes.
• Organize and maintain confidential information, documents, and team resources so they are accurate, accessible, and easy to navigate.
• Process expenses and reimbursements in a timely and accurate manner.
• Use AI tools thoughtfully to improve efficiency and quality across workflows, including drafting communications, summarizing meetings or materials, organizing information, preparing first drafts, and streamlining recurring tasks.
• Help leaders stay informed by surfacing relevant context, flagging scheduling conflicts, and anticipating upcoming needs.
• Handle changing priorities and urgent requests with sound judgment, composure, and resourcefulness.

What Success Looks Like In This Role:

• The leaders you support are consistently prepared, informed, and set up to use their time effectively.
• Calendars, travel, expenses, and meeting logistics are managed smoothly, with minimal conflicts or last-minute surprises.
• Stakeholders experience timely, polished, and professional communication through you.
• Meetings and leadership forums are well-organized, thoughtfully prepared, and followed up on appropriately.
• Action items, deadlines, and open loops are tracked clearly and followed through to completion.
• Confidential and sensitive information is handled with discretion, integrity, and good judgment.
• You use AI and other productivity tools responsibly to save time, improve accuracy, reduce manual work, and create more scalable support systems for the leaders and teams you support.
• You adapt quickly when priorities shift and bring calm, organization, and solutions to fast-moving situations.
• You continuously look for ways to improve processes, reduce friction, and make the team more effective.

What You'll Bring:

• 3+ years of experience as an Executive Assistant, Administrative Assistant, or similar role supporting executives or senior leaders.
• Ability to work from the NYC office 3 days per week and coordinate effectively with both in-person and remote executives, team members, and stakeholders.
• Exceptional organizational skills, with the ability to manage multiple priorities, deadlines, and moving pieces in a fast-paced environment.
• Strong calendar management skills, including the ability to prioritize meetings, resolve scheduling conflicts, and create more focus time for leaders.
• Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels.
• Sound judgment and discretion when handling confidential, sensitive, or time-sensitive information.
• A proactive mindset, with the ability to anticipate needs, flag potential issues, and take action before being asked.
• Strong attention to detail and accuracy, especially when preparing materials, managing logistics, and maintaining information.
• Comfort using AI and productivity tools to improve efficiency, streamline workflows, draft communications, summarize information, and reduce manual work.
• Proficiency with Google Workspace, Slack, Zoom, and other collaboration or productivity tools.
• Ability to stay composed, flexible, and solutions-oriented when priorities shift or urgent needs arise.

The target base range for this position is $94,350 - $119,420 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits Provided By Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, dental, vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management programbased in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not Sure If You Meet Every Requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.