Account Manager

Account Manager (Inside Sales)

VJ X-Ray LLC is the global leader in developing and manufacturing integrated x-ray sources and high voltage generators. Our mission is to be uncompromising in pushing the boundaries of component design and manufacturing for every OEM partner.

A results-driven VJX Account Manager will have a thorough understanding of VJX products and the ability to manage customer relationships. Exceptional customer service and communication skills are critical in achieving and/or exceeding customer and company expectations.

Job Description

• Maintain and continue to build existing relationships with OEM customers by making regular contact by telephone, virtual meetings and in-person visits
• Act as primary point of contact for customers and resolve customer issues quickly and effectively
• Identify potential new business opportunities through inside sales activities, upselling and presenting new products to existing customers
• Attending related industrial trade shows, conferences and exhibitions, as needed
• Participate in creating and conducting technical presentations for current and/or potential customers
• Assist sales management to develop and execute sales plans to achieve objectives regarding revenue, profitability and market share
• Maintain data and reporting analytics per company requirements
• Collaborate with cross-disciplinary engineering team and operations team to ensure current and future market requirements are thoroughly understood
• Follow all VJX and OSHA workplace safety requirements and policies
• Safety Sensitive Position

Essential Skills

• Bachelor's Degree

• Minimum of two (2) years of technical sales or sales administration experience in an OEM environment
• Ability to conduct business in-office from Bohemia, NY location
• Ability to potentially travel domestically and internationally - up to 20% of the time

• Willingness to learn and the ability to thrive in a technical environment
• Ability to work independently and as part of a cross functional collaborative team
• Strong analytical and problem-solving skills
• Ability to manage multiple accounts with strict attention to detail
• Well established verbal and written communication skills
• Superior presentation skills
• Proficient in Microsoft Office Suite
• Must be authorized to work in the U.S.
• Will need to successfully pass a complete personal background check and drug screenings

Non-Essential Skills

• Bachelor's Degree in a technical/engineering discipline
• Three to five (3 to 5) years of directly related experience
• Experience and/or knowledge of Sales, Marketing or Applications Engineering within technology industries, preferably in instruments, electronics or capital equipment
• Experience using Salesforce Software or another CRM platform
• Ability to read schematics
• Experience using an ERP system (Global Shop Solutions)

Physical & Mental Demands

• Regularly required to sit, walk, bend, stoop and stand within an industrial environment
• Will need to repeatedly use hands and fingers to operate basic office equipment and possibly operate hand and power tools standard to a production environment
• Expected to effectively communicate in person, on the phone, via email and on other electronic devices on a continual and repetitive basis
• Responsibilities will require lifting, moving, staging and placing of materials up to 50 pounds alone and heavier with assistance
• Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Must be able to fulfill essential job functions in a consistent state of alertness and safe manner
• Required to travel domestically and internationally, by car and by air. Overnight stays may also be required.

On a regular basis, will be required to:

• use written and oral communication skills
• read and interpret data, information and documents
• be creative, make judgements, use reasoning and make decisions
• observe and interpret situations
• learn and apply new information or skills
• perform detailed work on multiple, concurrent tasks
• work under intensive deadlines with frequent interruptions
• interact with internal and external customers holding positions from a wide array of disciplines and organizational hierarchy levels
• May need to communicate and effectively manage dissatisfied or frustrated customers and/or interface with difficult/demanding individuals

This job description is not all inclusive and is subject to change at any time. VJ X-Ray LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The company takes affirmative action to ensure that applicants and employees are treated fairly during the application process and post hiring employment without regard to any of these characteristics. Discrimination of any type is not tolerated.