Business Analyst

Role Description

SMX is seeking a Business Analyst to translate business needs into technical objectives by gathering user requirements, developing recommendations for implementation, and identifying solutions to satisfy the business need. This candidate will have experience reporting project status to management including risks, issues, and key decisions. You'll understand the overall direction and nuanced user needs clearly, and you'll work to communicate business needs across various stakeholders. You will work closely with clients and project teams. This role is remote supporting a Boston, MA based team with occasional travel.

To be successful as a Business Analyst, you should possess business analysis skills and requirements gathering skills needed to research and document complex business requirements, use cases, and test cases. You will investigate, troubleshoot, and enhance complex application functionality. This role will be participating in testing and other application support activities, as well.

• Understand business processes and interpret them to define requirements, analyze current as-is processes and conceptualize to-be requirements.
• Support the development of detailed user requirements, user stories, test scenarios and test cases.
• Support solution developers and business subject matter experts with documentation of functional and technical processes using Lucid.
• Develop detailed process maps and business process procedure documentation.
• Analyze data and draw conclusions from the data as it relates to business processes.
• Develop Microsoft PowerPoint and Microsoft Word documentation.
• Work with subject matter experts to define performance measures and collection methodology.
• Support project management activity including metric analysis, process analysis, system analysis, measuring success, and stakeholder and leadership reporting.

Qualifications

• Bachelor’s degree required. Additional years of experience in lieu of degree will be considered.
• 10+ years of experience as a Business Analyst.
• Strong verbal and written communication skills.
• Strong Microsoft PowerPoint and Word skills.

Requirements

• Application Deadline: 5/29/2025

Benefits

• Health insurance
• Paid leave
• Retirement

Company Description

At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. The proposed salary for this position is: $83,300 — $138,800 USD.

SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position.