Accounting Manager - Cash, Collections, and Revenue

About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write‑off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues. Location Hybrid in Tampa, FL (In the office 2-3 days per week: Monday, Tuesday & Thursday) Responsibilities Apply payments, verify bank payouts, and investigate unreconciled payments Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts Communicate with customers to resolve disputes, manage payment plans, and negotiate payments Monitor and reduce Bad Debt, DSO, and Aging Accounts Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations Develop, implement and maintain desktop procedures for on‑going cash and collections activities Update and maintain the company’s cash collections policy as business processes evolve and accounting standards change Monitor, recommend and implement improvements to current methodologies and practices Direct and oversee all collection procedures to ensure compliance with laws and regulations Implement and maintain collections software and technology tools Assist in the quarterly and year‑end audit process Prepare journal entries Lead/participate in special projects as needed Other duties as needed Qualifications Bachelor’s degree in accounting or finance required 3‑5+ years of experience with Revenue/AR/Billing/Collections in a fast‑paced SaaS company In‑depth knowledge of revenue recognition standards (ASC 606) In‑depth knowledge of credit loss accounting (ASC 310) Excellent negotiation and communication skills Experience in regulatory compliance within the collections industry Proven track record of meeting or exceeding financial targets Experience with NetSuite required; experience with SuiteBilling a plus Experience with Stripe required; experience with SuiteSync a plus Benefits Comprehensive benefits package, including medical, dental, and vision insurance 401(k) plan Unlimited PTO Opportunity for growth and advancement This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #J-18808-Ljbffr Role, Inc.