Senior Manager - Operations

Role Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Qualifications

• Requires past experience in client management, communications, project implementation, contract management, and ability to manage multiple programs with various call center and pharmacy metrics.
• Normally requires a minimum of five (5) years of progressively related responsibility, including at least three (3) years at a supervisory level.
• A four-year degree is preferred.

Requirements

• General knowledge of patient assistance programs and pharmacy management; with call center management or exposure.
• Client management experience.
• Strong verbal and written communications skills and demonstrated presentation skills.
• Ability to lead and develop others.
• Ability to collaborate and work across groups to make decisions and resolve issues.
• Strong interpersonal skills.
• Strong organizational skills; attention to detail.
• Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint).
• The ability to manage multiple tasks along a parallel process.
• General understanding of health care payer research, healthcare policy and payer landscape preferred.
• Ability to resolve associate issues effectively and efficiently.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Company Description

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.