People Operations Associate

Role Description

Join us as our People Operations Associate and be a critical member of our rapidly growing team. This is a unique opportunity to directly influence how we support our most important asset — our people. If you're a driven individual eager to learn and grow your career in People Operations, we want to hear from you!

• Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets.
• Empower our teams: Support the end-to-end employee lifecycle — from ensuring seamless onboarding to organizing important company events.
• Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030.

What you’ll own:

• Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions.
• Be our culture ambassador: Play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives.
• Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates.
• Data & System Management: Ensure data accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration, and employment verification letters.
• Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes.

Qualifications

• Passionate about people and making a real impact on a company’s most valuable asset.
• Excellent communicator, both written and live.
• Meticulous and detail-oriented.
• Well-organized and able to support multiple projects and teams while balancing excellence and speed.
• Thrives in ambiguity and fast-paced environments.
• Resourceful and creative – takes the initiative to get things done well the first time.
• Mature and professional, able to handle sensitive information with the utmost discretion.

Requirements

• Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field.
• Experience or interest in HR, People Operations or related, ideally within a fast-paced startup environment.

Benefits

• Comprehensive benefits package including health, dental, and vision coverage.
• Paid time off and paid parental leave.
• 401(K) plan with employer matching.
• Wellness benefits, among others.
• Equity opportunities may also be part of your total rewards package.