Communications Analyst II

Job Description and Duties

This bulletin is being reposted. If you previously applied, it is not necessary to reapply.  This bulletin is being posted as until filled. The job control will remain open, and applications will be reviewed (e.g. every two weeks until filled).

The Office of Health Workforce Development (OHWD), Operations Branch, is seeking a creative, organized, and collaborative individual to join our team as an Analyst II (Communications Analyst II). Under the general direction of the Supervisor I (Communications Manager), the Analyst II is instrumental in developing effective communication and outreach materials to support OHWD’s mission to strengthen California’s health workforce. The Communications Analyst II is responsible for supporting OHWD’s strategic communications and customer service, ensuring that internal and external communication needs are met. The incumbent supports the develop and implementation of communication workflows, standard operating procedures, and tools that promote transparency and efficiency across OHWD programs. The ideal candidate is adaptable to time-sensitive changes, has excellent problem-solving skills, and is highly collaborative with cross functional teams, and maintains high standards for customer service. This position requires excellent written and verbal communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for Personal Leave Program 2025 (PLP 2025) hours each month. For more details about PLP 2025 , visit the California Department of Human Resources (CalHR) website.

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Working Conditions

HCAI is committed to fostering a flexible, inclusive, and high-performing work environment that supports both operational excellence and employee well-being.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped electric vehicle charging stations. HCAI is close to many dining and shopping choices in the Natomas area.

HCAI supports a hybrid telework schedule for many positions, consistent with operational requirements. Telework schedules are only available for CA residents. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises.

Visa Sponsorship: HCAI is not an E-Verify employer and does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

A Statement of Qualifications (SOQ) must be submitted to apply for this position. A cover letter or resume does not take the place of an SOQ. Please title the page “Statement of Qualifications,” include your name and list each question. Include all relevant experience, education, and training for each question. Responses shall be no longer than two pages in length total, single-spaced, and Arial 12 pt. font. Failure to follow these directions or to answer all SOQ questions may disqualify the application. Respond to the following in your SOQ:

1. Describe at least one experience leading the preparation of stakeholder or outreach communications with very short notice. What challenges did you face? What were the steps you took to ensure success?

2. Please provide a work example of an innovative communications assignment/project you've recently led. What tactics did you use? What was the outcome?

3. What technical skills or software experience do you feel uniquely qualifies you for this role? Why do you feel it is essential for communicating with a broad public stakeholder audience?

• Experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, etc.) applications in a professional work environment to complete general reports and assignments.
• Experience utilizing specific Communications applications for website development (e.g. Wordpress), Presentations (e.g. PowerPoint), and Email blasts (e.g. MailChimp.)
• Experience evaluating, analyzing, summarizing data and information, and making recommendations to leadership.
• Ability to perform effectively under pressure, manage multiple tasks, and adapt to shifting priorities while ensuring accurate and timely completion of work.
• Excellent verbal and written communication skills, with the ability to communicate tactfully and professionally across all levels of staff.
• Demonstrated strong interpersonal skills and ability to build collaborative relationships.
• Skilled in analyzing and synthesizing complex information and presenting key insights clearly and concisely to diverse audiences.
• Experience implementing communication workflows and outreach strategies.
• Experience coordinating stakeholder engagement activities, meetings or events.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website .

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment, or you can reach out to CalPERS for inquiries at View phone number on us.fitly.work.

Additional Application Requirements

To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous/current work experience in the duties performed section. The application should also clearly demonstrate the candidate’s ability to meet the Minimum Qualifications listed on the Classification Specification.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information e.g. Social Security Number (SSN).

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school or college/university transcript(s). Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. HCAI accepts foreign transcript evaluations that are completed by one of the agencies approved by the California Commission on Teacher Credentialing.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ)  must be submitted to apply for this position. A cover letter or resume does not take the place of an SOQ.  Please see the Desirables Qualifications section for SOQ instructions.