Executive Assistant II (Remote)

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Resp & Qualifications

This person will need to be based in Maryland or DC as you will be required to go into the Owings Mills and Baltimore (Canton) office a couple of times a month.

In September 2021, we introduced CloseKnit: CareFirsts new Primary Care Practice. CloseKnit takes quality care personally. Since then, weve launched new programs to expand our care capabilities including virtual urgent care and behavioral health programs. Were a new kind of patient-centric, virtual-first primary care practice. Open 24/7/365 through our convenient app. Our providers deliver care thats continuous, connected, and uncomplicated.

Not something youve heard people say when describing a healthcare experience? We know. Thats exactly why we show up every day at CloseKnit. To change the narrative and truly make quality care simple. To calm nerves, to solve pains, to soothe fears and to champion for our patients.

Do you share our passion for patient care thats supportive and transparent? Then we need you. We offer competitive compensation and benefits. And were in your corner, just like we are for our patients. Help us define the future of care delivery.

CloseKnit is currently hiring an Executive Assistant I to join their team.

PURPOSE:

The role of the Executive Assistant II is to assist in the management of day-to-day administrative operations at this fast-paced startup company. This is accomplished through supporting the CEO and the Chief of Staff (COS) with a variety of administrative tasks and special projects. You will develop relationships with key stakeholders throughout the company, using excellent interpersonal skills to solve problems and manage multiple priorities.

ESSENTIAL FUNCTIONS:

Maintain the Chief Executive Officers work and appointments schedule by planning and scheduling internal and external meetings, conferences calls, conferences, and travel. Assists the Chief of Staff in the management of projects including contributing to initial design scope, monitoring progress, serving as a resource to management regarding the project, and preparing documentation and communication for appropriate stakeholders.

Providing executive level support to the CEO as noted above. Own several onsite administrative needs for the organization including mail, swag, and other items as needed.

Plan and schedule organization wide internal and external meetings and conferences. Assist with the arrangement and coordination of CloseKnit events that take place within or outside of CareFirst buildings such as All Hands meeting, innovation challenges, conference attendance, customer and prospect site visits, CareFirst Engagement Center events and board and oversight meetings.

Drafting meeting agendas and compile presentations and reports as requested. Coordinate team communications by taking calls, responding to emails, and interfacing with internal and external visitors and business partners.

Effectively prioritize correspondence and communication and efficiently direct inquiries to appropriate team members and stakeholders.

Manage a longitudinal calendar of CloseKnit team events across the various areas of need.

Support the Chief of Staff in ongoing staff development including onboarding, culture building, training, and professional development curriculum.

Ensure continued operational quality and continuity by creating or updated SOPs related to staff development.

Ensure documentation is developed and maintained to support project progress.

Manage our team site within Confluence updating regularly to ensure accurate and timely information.

Help build the professional development curriculum in partnership with the CEO and COS contribute ideas for presenters, trainings, etc. Assist in coordinating execution of PD activities.

Support the COS in ownership of the Procurement process within CloseKnit. Potential to manage and own over time.

QUALIFICATIONS:

Education: High School Diploma or GED.

Experience: 7 years supporting executive level leadership.

Preferred Qualifications:

• Project coordination/management experience.
• Experience working within the health insurance industry.

Knowledge, Skills, and Abilities (KSAs):

• Proficient with Microsoft Office Suite - Word, Excel and PowerPoint.
• Adept at learning new technologies to perform data entry, manage calendars and create reports.
• Strong time-management and organizational skills.
• Excellent communication skills both written and verbal. Must be able to communicate effectively with all levels of associates, including Executive Staff and their Executive Assistants.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer.
• Comfortable taking initiative and bringing new approaches to the table.

Salary Range: $59,040 - $108,240

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Strategic Care Delivery

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply:

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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