Team Leader
$57k - $62kProject Renewal
Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Title: Team Leader Program: Canopy House Women’s Shelter Salary: $57,000 - $62,000 Program Description: Canopy House provides 171 emergency shelter beds for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, occupational therapy, mental health services and housing placement assistance. Canopy House is a unique facility in that it is co-located with a supportive housing program that occupies the top 15 floors of the building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Essential Duties and Responsibilities: The essential duties of the Team Leader include but are not limited to the following activities: In addition to supervising Case Managers, maintains a caseload of 10 to 15 clients. Follows up on referrals to determine if they meet the criteria for admission to the shelter and verify their appropriateness for referral to various programs. Assists the Director of Social Services in providing guidance and direction to the Case Managers to ensure assessments--including psycho-social evaluations--are being performed, Independent Living Plans are being promptly followed, referrals to appropriate programs are being made, and integration of services is occurring. Assists the Director of Social Services and Clinical Coordinator in conducting chart audits to ensure all required documents have been given to and acknowledged by clients, and in coordinating the delivery of services to clients. Provides individual and group sessions to assist the clients in achieving independence, obtaining permanent housing and returning to their communities. May, as a part of aftercare service, provide outreach to the clients and housing providers to ensure clients are performing well in their new living accommodations and being successful in their reintegration into the community, and may also provide assistance as may be needed to ensure the clients’ success. Ensures that accurate and up to date clinical documents are being maintained and that required data is input into the CARES system by Case Managers in a timely fashion. Attends and participates in weekly Case Conference meetings on the status of each client. Performs other duties as assigned by the Director of Social Services. Physical Activities: While performing the duties of this position, the Program Director must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. Experience Requirements Bachelor’s degree from an accredited college or university is preferred with at least one year of experience working with homeless, mentally ill and/or chemically addicted individuals or other special needs population. Associate’s degree with two years of experience working with homeless, mentally ill and/or chemically addicted individuals or other special needs populations. A High School Diploma or GED equivalent with three years of experience working with homeless, mentally ill and/or chemically addicted individuals or other special needs populations. Bilingual or multilingual a plus Must have proven supervisory skills Preferred skills: Team Building: An ability to motivate all staff and to work collaboratively with staff from other programs to provide the most beneficial services to the clients. Communication: Excellent oral, writing and listening skills. Organizational skills: An ability to work independently and to initiate actions to support the efforts of the staff and the clients. Interpersonal skills: An ability to relate with clients as well as all levels of staff. Computer skills: Knowledge of case management software’s as well as a proficiency in Microsoft Office Suite. Language: Bilingual or multilingual a plus Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws. #J-18808-Ljbffr Project Renewal
$121k - $151k
...company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most... ...our company values, which are reflected in our product and in our team.Our ValuesIf this sounds like you, you’ll fit right in.The...SuggestedCasual workWork at officeLocal area$17 - $18 per hour
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$19 - $20 per hour
...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor’s degree or equivalent work experience 2+ years project coordination experience (technology...Contract workWork experience placementRemote workWeekend work- ...them to licensed therapists through the insurance coverage they already have, with no waitlists. We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build. About the Role As we expand into new states and deepen...Work at officeRelocation3 days per week
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$175k
...Identify opportunities for account expansion and growth. Gather customer feedback and communicate it to product and leadership teams. Help develop customer success processes, systems and best practices. Travel to customer locations and industry events when...Immediate startMonday to Friday- ..., courage and passion to drive life-changing impact to ZS. What you'll do: Customer Success Lead on the Zaidyn Commercialization team will… We are looking for a Customer Success Consultant to join our team and serve as a trusted advisor to our enterprise customers...Work at officeLocal areaWork from homeWorldwideFlexible hours
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$18 per hour
.... Customer Service Coordinator must be well-informed, courteous team members who provide our internal and external guests with excellent... ..., and responds to related guest inquiries. Acts as a service leader and role model championing property service programs. Maintains...Hourly payWork at officeLocal area- ...appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other functions as assigned by supervision. Support and comply with all...Local areaShift work
- ...data-driven knowledge and telemetry, and delivering self-service capabilities across the lifecycle. You will lead a small, skilled team to scale support while maintaining high standards. The ideal candidate brings a strong systems orientation, practical experience with...
- ...United States. We are looking for highly driven, AI-pilled engineers to join us on this mission and be a core part of our founding team. Our Team Daniel Nissenbaum (CEO): Daniel was previously co-founder and CTO of Alinea, a Series A consumer investing app for Gen Z,...Contract workWork at officeFlexible hours
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- ...experience, including two years in SaaS support, and strong hands-on management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer satisfaction. Competitive benefits include healthcare, flexible PTO, and a...Flexible hours
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- ...platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new product... ..., no ego, no drama, high accountability High ownership: Leaders here solve, not wait No ego: We review, take feedback, fix mistakes...Work at office
$119.6k - $213.2k
Lead Projects. Develop Talent. Deliver Results.WSP is seeking a Senior Project Manager / Team Leader to support the continued growth of our NY/NJ water business. This role is ideal for a leader who enjoys building teams, improving project delivery, and helping create a...Local areaFlexible hours- A leading travel service provider is seeking a Customer Service Coordinator to enhance client experiences. The role involves assisting customers with travel-related inquiries, coordinating reservations, and maintaining clear communication during the planning process. Ideal...Remote workFlexible hours
- ...working closely with engineering, design, and physician partners. The team behind Collective helped build three D2C unicorns (Thrive Market... ..., transitioning from hands-on individual contributor to people leader Seniority 4 - 8 years of experience in customer support/service...Full timeWork experience placementRemote work
- A travel service company is seeking a motivated Customer Service Coordinator to support clients with travel-related inquiries and ensure a positive experience. The successful candidate will communicate effectively with clients, coordinate reservations, and deliver high-...Full timePart timeRemote workFlexible hours
- A leading travel service provider is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related inquiries, coordinating details, and maintaining communication...Remote jobFlexible hours
- ...of travel plans. The ideal candidate should have strong communication skills, a customer-focused mindset, and enjoy working within a team-oriented culture. Flexible work options and career growth are offered in this part-time or full-time position. #J-18808-Ljbffr...Remote jobFull timePart timeFlexible hours
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- ...hospitality, or travel experience is a plus (not required) What We Offer Access to training, tools, and ongoing mentorship Supportive team environment Opportunity to build professional skills in customer relations and travel planning Performance-based earning potential...Remote jobFor contractorsFlexible hours
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