Benefits Manager

Benefits ManagerThe Benefits Manager is responsible for the administration and coordination of the organization’s employee benefits programs. This role ensures benefits offerings are effectively managed, compliant, and aligned with organizational needs, while delivering a positive employee experience through education, communication, and support.Key ResponsibilitiesBenefits AdministrationAdminister day-to-day operations of employee benefits programs, including medical, dental, vision, life, disability, retirement, and wellness initiativesSupport annual open enrollment, including preparation, system setup, and employee communicationsEnsure accurate enrollment, changes, and terminations in benefits systemsVendor CoordinationAct as a point of contact for benefits vendors, brokers, and third-party administratorsAssist in resolving employee issues with providers and escalate when necessarySupport benefits renewals and vendor evaluationsCompliance & DocumentationEnsure compliance with applicable federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA)Maintain plan documents, summary plan descriptions (SPDs), and required noticesAssist with audits and required filingsEmployee Support & CommunicationRespond to employee inquiries related to benefits and provide guidance on plan optionsAssist in developing and distributing benefits communications and educational materialsSupport wellness initiatives and employee engagement effortsData & ReportingMaintain accurate benefits data and support reporting needsAssist with tracking benefits utilization and costsSupport budgeting and renewal analysis processesHRIS & Process SupportPartner with HRIS and payroll teams to ensure data accuracy and system functionalityAssist with benefits audits, reconciliations, and process improvementsUtilize systems such as ADP to manage benefits administration (preferred)QualificationsEducation & ExperienceBachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)3–5 years of experience in benefits administration or related HR fieldKnowledge & SkillsWorking knowledge of benefits regulations (ERISA, ACA, COBRA, HIPAA)Strong attention to detail and organizational skillsExcellent communication and customer service skillsAbility to manage multiple priorities and meet deadlinesPreferredExperience with ADP or similar HRIS systemsProfessional certification (CEBS, PHR, SHRM-CP, or similar)Key CompetenciesAttention to DetailCustomer Service OrientationCommunication SkillsProblem SolvingConfidentialityWork EnvironmentOffice-based or hybrid environmentMinimal travel may be requiredAbout HilldrupHilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida. Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals.Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers.Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility.Hilldrup is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities