Automotive Customer Service Representative
Virtual Vocations Inc
Connecting with customers through various channels, the remote Automotive Customer Service Representative will address inquiries, resolve issues, and provide support while maintaining a focus on customer satisfaction. Key responsibilities Engage with customers via phone, email, chat, or social media to resolve questions and concerns De-escalate issues calmly and escalate interactions when necessary Track call-related information for auditing and reporting purposes Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Vacancy posted 3 days ago
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