Commercial HVAC/R Service Manager

HVAC/R Service Manager The HVAC/R Service Manager oversees daily area operations and manages technicians to ensure customers’ needs are met within required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. Responsibilities Lead a team and manage team communication, ensuring all parties are aware of needed information. Provide the highest level of professionalism, communication, and integrity to our customers. Manage Supervisors, Technicians and assess training needs by selecting training programs for team members. Participate in the hiring, training, and coaching of field staff. Maintain stock, parts, tools, and safety equipment in the vehicle. Qualifications 5+ years of HVAC field experience. Previous experience in service management roles. Universal EPA certification. Valid driver’s license. Knowledge of advanced principles of air conditioning, refrigeration, and heating. Excellent written, verbal, and interpersonal skills. Basic computer skills for iPad/cell phone communication and documentation. Benefits Health benefits start DAY ONE (includes an employee‑only ZERO cost option). 401K with company match. Very generous PTO policy – in addition to paid holidays. Career growth opportunities, promote from within culture. Incredible bonus and recognition programs. Company vehicle, fuel card, smart phone, and uniforms. Continuing education course offered on Helios University. Compensation Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job‑related knowledge, skills, and experience. Equal Opportunity Employer Helios is an equal‑opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment. #J-18808-Ljbffr Helios HVACR Services