Office Manager

We are a small, physician-owned internal medicine practice in Vista seeking an experienced, dependable, and highly organized Lead Medical Assistant / Medical Office Manager to join our team. This is a unique opportunity for an experienced Medical Assistant who enjoys patient care but is ready for greater autonomy, responsibility, and leadership. Because we are a small private practice, this is a hands‑on position. On any given day, you may be rooming patients, coordinating a referral, handling a prior authorization, solving a scheduling issue, communicating with a pharmacy or specialist, ordering supplies, or helping improve an office workflow. We are looking for someone who takes initiative, notices what needs to be done, and enjoys helping an office run smoothly without needing constant direction. For the right person, this is an opportunity to become a trusted, long‑term member of our practice and grow into an increasingly important leadership role as the practice expands. Responsibilities Clinical & Patient Care Room patients, obtain vital signs, reconcile medications, and prepare patients for physician visits Administer injections and perform other clinical duties within Medical Assistant scope of practice Coordinate prescription requests and patient follow‑up Communicate with patients regarding physician instructions, appointments, referrals, and testing Obtain and organize outside medical records, laboratory results, imaging, and specialist reports Maintain accurate and timely documentation in the EHR Office Operations Help manage the day‑to‑day operations of the medical office Coordinate scheduling and patient flow to keep the clinic running efficiently Manage incoming calls, patient messages, and administrative requests Handle referrals and prior authorizations Verify insurance eligibility and assist with authorization requirements Communicate with insurance companies, pharmacies, laboratories, specialists, hospitals, and other healthcare organizations Maintain clinical and office supplies and manage inventory Help develop and maintain efficient office workflows and procedures Identify operational problems and take initiative in helping solve them Maintain HIPAA compliance and appropriate office policies Work closely with our outside billing team to resolve documentation, insurance, or patient‑account issues when needed Help train and coordinate additional staff as the practice grows Serve as a reliable point person for the physicians and help keep the office organized and running smoothly What We're Looking For 3+ years of Medical Assistant experience strongly preferred Experience in primary care, internal medicine, family medicine, or a similar outpatient setting strongly preferred Previous experience as a Lead MA, Senior MA, Medical Office Manager, or in a position with significant administrative responsibility preferred Strong understanding of both front‑office and back‑office medical workflows Experience with referrals, prior authorizations, prescription requests, and insurance verification Comfortable using and learning electronic health record (EHR) systems Strong organizational skills and excellent attention to detail Excellent patient communication and customer‑service skills Able to prioritize and work independently without constant supervision Comfortable taking initiative and solving problems Professional, dependable, compassionate, and patient‑focused Comfortable working in a small practice where everyone works together and helps where needed Interested in taking ownership of their role and growing with the practice Bilingual English/Spanish is a plus, but not required Why Join a Private Practice? If you're tired of feeling like just another employee in a large healthcare system, this position offers something different. You'll work directly with the physicians every day in a small, collaborative environment where your experience, judgment, and ideas genuinely matter. You'll have the opportunity to help shape how the office operates rather than simply following layers of corporate protocols. We want someone who will tell us when something could work better and help us make it better. You'll also have the opportunity to develop meaningful, long‑term relationships with our patients and become a familiar and trusted part of their care. We offer: Monday–Friday daytime schedule with flexible hours Approximately 40 hours per week $27–$32/hour, depending on experience Paid time off Paid holidays (if applicable) Small, supportive team Direct working relationship with the physicians Greater autonomy and ownership than many traditional MA positions A varied role combining clinical care, administration, and leadership Opportunity to help build and improve a growing private practice Long‑term stability and opportunity for professional growth #J-18808-Ljbffr Internal Medicine Physician