Administrative Assistant

JOB SUMMARY:

The Administrative Assistant supports daily operations including customer communications, order processing, and coordination of shipping and purchasing functions. This role is ideal for someone organized, detail-oriented, and customer-focused.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Respond to customer inquiries via phone and email


Prepare and submit customer quotations


Generate and process customer orders


Coordinate shipping and receiving activities


Create and submit purchase orders


Maintain accurate records and archives


Assist with audits (e.g., class society documentation)


Provide competitive pricing support


Follows all company policies and procedures

QUALIFICATIONS:

High school diploma or equivalent


1-3 years administrative/customer service experience


Strong communication skills


Proficiency in Microsoft Office (Excel, Outlook, etc.)


Detail-oriented and organized

DESIRED QUALIFICATIONS:
Experience in maritime, warehouse or industrial environment


Experience with order processing or ERP systems


Familiarity with shipping/receiving workflows

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to manage multiple priorities, be a self-starter and consistently communicate in a team environment
• Meticulous attention to detail
• Excellent verbal and written communication skills
• Strong computer experience