Medical Assistant

Job Description

Job Description

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace for 2023, 2024, 2025, and 2026! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

DelRicht Research is seeking a full-time, onsite, patient-facing Medical Assistant to join our Charleston clinic. This role is a strong fit for someone with professional experience who is ready for a next step: owning patient-facing clinical research work, helping the clinic run smoothly, and growing toward future leadership opportunities as the site expands.

You'll work closely with the clinic team to support study visits, follow protocols, communicate clearly across stakeholders, and help ensure patients have an organized, positive experience. We're looking for someone who can learn quickly, adapt in a changing environment, and step up with confidence when the team needs direction.

This is an opportunity to join a growing clinic with room to take ownership and build a longer-term path into leadership. For someone who may feel capped in their current role, this position offers a path to keep growing without losing the patient-facing aspect of the work.

Overall, the Clinical Research Coordinator is responsible for delivering an excellent patient experience while driving accurate, efficient study execution in our Charlotte clinic, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols and site expectations
• Patient recruitment, screening, and enrollment activities are supported with a strong focus on follow-through
• Patients are guided through the study journey to help ensure they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Upcoming study volume, including vaccine-related trials, is prepared for and executed smoothly
• Internal teammates, patients, and cross-functional partners receive clear, timely communication
• Issues are escalated appropriately, while decisions are handled independently when appropriate
• Daily clinic operations stay organized across competing priorities in a fast-moving environment
• The broader team benefits from strong prioritization, attention to detail, and confident decision-making

• Required: 1+ years of professional experience
• Strong communication skills and sound judgment in fast-moving or uncertain situations
• A decisive, solutions-oriented approach and willingness to step up when needed
• High attention to detail and ability to stay organized across competing priorities
• Ability to quickly learn protocols, systems, and clinical workflows
• Interest in growing into a leadership role over time
• A collaborative, patient-focused mindset

• Prior healthcare, clinical research, clinic operations, or patient-facing experience
• Experience in a leadership role, such as charge nurse, team lead, or shift supervisor
• RN, LPN, MA, scribe, urgent care, EDC entry, or other clinical background
• Experience with blood draws, patient visits, or clinical procedures

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan
• Professional Development Program
• Success-Driven Environment where data drives decisions and insights

Job Type: Full-Time 40+ hrs

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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