Business Development Agent

Job Description

Job Description

Business Development Center (BDC) Agent — Outbound Calls Focus
Location: Suitland, Md
Job Type: Full-Time
Compensation: Hourly Base + Performance Bonuses
Schedule: Full time with weekend time

Role Overview
We are hiring a  Business Development Center (BDC) Agent whose  main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with  daily call lists, scripts, and CRM tools . Your success is measured by  calls made, conversations held, and appointments set .
If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.

Primary Responsibilities

• Make 100–150 outbound phone calls per day
• Contact consumers from  pre-loaded call lists (no cold list building)
• Follow proven  BDC scripts and word tracks
• Qualify vehicle sellers and collect basic vehicle information
• Set appraisal or buy-appointment times for the acquisition team
• Handle objections confidently and professionally
• Log all call activity accurately in the CRM
• Complete follow-up calls to maximize contact rate

✅ Ideal Candidate

• Comfortable spending most of the day  on the phone
• Clear, confident speaking voice with strong listening skills
• Call center, BDC, or outbound sales experience preferred
• Ability to stay focused and productive in a high-call-volume environment
• Coachable and able to follow scripts and call flow
• Reliable, punctual, and goal-oriented

What We Offer

• Hourly base pay +  bonuses tied to calls, appointments, and vehicle purchases 50k base with potential of 85k per year! 
• All  call lists and leads provided
• Paid training with scripts and objection handling
• Clear daily expectations and performance metrics
• Opportunity to grow into senior BDC or acquisition roles

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