Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Health insurance
• Vision insurance

ABOUT OUR AGENCY:
As second and third-generation State Farm agents, my wife and I have been with the company for nearly 20 years, bringing a deep-rooted passion for serving our community. Our backgrounds as former college athletesBrittanie in volleyball at UTEP and Matt in football at the University of Oklahomahave shaped our leadership style, emphasizing teamwork, discipline, and continuous growth. Outside of work, we are active in ministry and enjoy spending time with our two children, who are just as sports-driven as we are!

Our team is at the heart of everything we do. With 14 talented individuals, we have a strong mix of experience and fresh perspectives, creating a dynamic and diverse work environment. We provide specialized support through dedicated customer service, new business, and hybrid teams, along with a unique claims concierge position to guide customers through the claims process.

We prioritize training and development to help our team members grow both personally and professionally. Our benefits include group health, dental, and vision plans, a company-sponsored matching retirement plan, PTO, and generous bonus opportunities. We also offer an annual incentive trip and monthly sessions to foster personal connections and career development. If youre looking for a supportive, team-first culture where you can thrive, wed love to have you join us!

ROLE DESCRIPTION:
Matt Mccoy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.