Accounts Receivable Specialist

Job Description

Job Description

Description:

What You'll Do

As an Accounts Receivable Specialist, you'll be responsible for maintaining accurate customer billing records while providing exceptional support to both internal teams and external customers. Responsibilities include:

• Prepare and process accurate customer invoices for projects, service work, service agreements, and preventative maintenance.
• Maintain customer account information, including billing contacts, shipping locations, tax details, and invoicing requirements.
• Monitor accounts receivable and partner with customers and internal teams to resolve outstanding balances and billing issues.
• Administer customer billing portals to ensure invoices and supporting documentation are submitted accurately and on time.
• Generate customer statements and support accounts receivable reporting and collection activities.
• Serve as the primary point of contact for billing inquiries from customers, Sales, Project Management, Service, and Operations.
• Maintain customer and supplier portal information, including iSupplier and customer-specific procurement portals.
• Ensure billing records are accurate, organized, and compliant with company procedures.
• Collaborate across departments to resolve invoicing discrepancies, purchase order issues, change orders, and payment delays.
• Identify and implement process improvements that enhance billing accuracy, cash flow, and the overall customer experience.
• Collaborate with the Finance team to complete month-end closing activities and ensure timely and accurate reporting.

Requirements:

What You Bring

• High school diploma or equivalent required; Associate degree in Accounting, Business, or a related field preferred.
• Previous experience in billing, accounts receivable, accounting, or administrative support preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities while meeting deadlines.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, particularly Excel.
• Experience working with ERP systems or customer billing portals is a plus.