Transportation Analyst

Overview The Transportation Analyst is responsible for managing Transportation Management business processes—i.e., procurement, Freight Bill Audit & Payment, Shipment Planning & Execution—to ensure that Ryder’s solutions meet customer requirements. The position handles repeatable analysis and tasks that drive continuous cost and service improvement by recommending and implementing stated improvements. This role requires customer and carrier interfacing and the ability to represent Ryder in customer meetings. Responsibilities Monitor and manage key performance indicators and execute root‑cause analysis utilizing TM operating systems. Provide support function activity—including accuracy and timeliness of data processing, reporting analysis, and all customer‑specific inquiries. Interact with clients to resolve problems and coordinate implementations. Collaborate with internal SMEs to resolve issues and support implementations. Process and distribute weekly and monthly customer metrics and develop customer performance reports. Prepare various reports and support documents as required, and update SCLM and SCMP. Initiate continuous process improvement activities and monitor results. Measure transportation network cost and service performance, analyze data, implement, and develop improvement initiatives in support of the Account Executive. Coordinate TM procurement activities to achieve the best cost/service solution network. Prepare for client quarterly and monthly account reviews. Evaluate, quantify, and present opportunities for continuous improvement at assigned accounts. Perform other duties as assigned. Skills and Abilities Strong verbal and written communication skills. Bilingual in French and English (required for Quebec locations). Strong planning and organizational skills. High degree of initiative. Analytical skills. Problem‑solving skills. Excellent interpretation of complex statistical data. Customer service skills. Effective presentation skills. Excellent interpersonal skills. Detail oriented and customer focus. Qualifications College degree or technical certification in Business, Logistics, or Transportation. Bachelor’s degree in Business, Logistics, or Transportation. At least 2 years of industry‑related experience, including custom and flow of freight as well as Transportation Management. Computer literate with proficiency in Microsoft Office Suite (Excel, Word, Access, PowerPoint) and internet usage. Travel: None. Benefits Compensation: Salaried, $65,000 – $75,000 annually, with potential for annual bonus, commission, and/or long‑term incentive plan. Comprehensive health and welfare benefits—including medical, prescription, dental, vision, life insurance, and disability insurance. Paid time off for vacation, illness, bereavement, family, and parental leave. 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace; all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or disability status. #J-18808-Ljbffr