Administrative Assistant

Administrative Assistant/Office ManagerCaring Hands Behavioral Health Center is an Outpatient Mental Health Clinic with PRP services. We are looking for an Administrative Assistant/Office Manager to join our team. Our starting salary will range based on experience. Our office is located in Baltimore City.Position Summary:The Administrative Assistant of the OMHC is responsible for providing administrative support to ensure efficient operation of the office. Supports directors, managers and staff through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.Position Responsibilities:Use persons-centered, customer service oriented, concierge services for the OMHCHandle sensitive information in a confidential, respectful mannerAbility to work in a multi-disciplinary teamProvides all administrative duties included but not limited to printing, copying, mailings, faxing, filing, phones, email, responding to requests, support to clients, ordering supplies, and other duties as assigned.Organize and schedule meetings and keep accurate record of meeting minutesProduce and distribute correspondence memos, letters, faxes and formsAssist in the preparation of regularly scheduled reportsEnsure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniquesMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesContribute to team effort by accomplishing related results as neededWrite letters and emails on behalf of other office staffMaintain computer and manual filing systemsDevelop and coordinate office procedures and resolve administrative problemsThe Office Manager will:Be responsible for opening and closing the clinic each dayServe as the first point of contact to welcome clients and staff to the clinicConduct intake interviews and collect new client information for treatment referralsEnsure effective telephone and mail communications both internally and externally, responding to intake and other requests from current and potential client families and staffEnsure clinic is clean, safe, and presentable at all timesMaintain client and office filesGenerate general correspondence for staff and client familiesProvide administrative support to the Chief Executive Officer and Clinical DirectorSchedule staff for client treatment sessionsServe as liaison to all outside vendorsPerform or facilitate maintenance of office equipment, including cleaning, maintenance, and repairsMaintain inventory of office supplies, and order additional supplies as neededMaintain client and staff attendance recordsSubmit billing for weekly client sessionsConduct benefit checks for potential clientsOther duties as assignedRequirements:Education, training & experience:High school diploma or equivalent required; Associates degree in office administration or related field preferred.2+ years experience as an Office Manager or Administrative Assistant required, healthcare environment preferredKnowledge of:Extensive knowledge of office management proceduresTechnology, including software applications in word processing and spreadsheets (MSWord, PowerPoint and Excel)Ability to:Communicate effectively in both oral and written formPerform general clerical duties including maintaining accurate client records and preparing clear and concise recordsUse a computer and behavioral software to prepare documents and maintain client recordsFollow guidance from senior-level staff to enhance own professional developmentWork with a diverse team of professionals and clients in a respectful mannerHandle sensitive and confidential situationsJuggle multiple competing tasks and demandsWork independentlyWork effectively and collaboratively within a teamSkills:Excellent organizational skillsExcellent customer service skillsDemonstrated poise, tact and diplomacyHigh level interpersonal skills in order to interact effectively with clients, families, and staffStrong attention to detailEffective time management skillsOther requirements:Understanding and appreciation for children with special learning needsTrack record of reliability and punctualitySuccessful completion of fingerprinting and criminal history background checkSatisfactory reference checksMust pass tuberculosis testQualifications:Demonstrated ability to work within diverse settings and populationsKnowledge of office management systems and proceduresExcellent time management skills and ability to multi-task and prioritize workAttention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational and planning skillsProficient in MS Office, Power point and ExcelExperience in the field or in a related area. OMHC experience preferred.High school diploma or equivalent; college degree preferredJob Type: Full-timePay: $17-$19/hrSchedule:VariesMonday to FridayWork Location:One locationWork Remotely:No*DO NOT APPLY FOR THIS JOB IF YOU ARE NOT PROFICIENT IN EXCEL AND MICROSOFT OFFICE. THIS IS A MUST SKILL TO DO THIS JOB*