Accounts Receivable Specialist

Accounts Receivable ManagerWe are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.This role will manage customer accounts, perform collections and credit functions, and ensure timely, accurate processing of accounts receivable activities. The ideal candidate will possess strong communication and analytical skills, a proactive mindset, and the ability to collaborate across departments in a dynamic logistics and freight forwarding environment.Key AccountabilitiesMonitor, manage, and reduce the aging balance of assigned accounts through proactive collection effortsContact customers via phone, email, and other communication methods to follow up on past-due invoices and secure timely paymentsResearch and resolve customer discrepancies and disputes in coordination with the Collections Manager and internal teams (sales, operations, billing, and customer service)Partner with the cash application team to ensure accurate and timely application of payments; reconcile discrepancies as neededCreate and submit invoices according to company practices; assist in generating monthly billing statementsPrepare, post, verify, and record customer payments and transactions in the ERP/AR systemMaintain and update customer records, including account setup, name/address changes, and mergersDraft correspondence for standard past-due accounts and collectionsAnalyze account behavior and aging reports to identify high-risk accounts and recommend escalations or write-offsCollaborate with management to prepare reports on collection performance, aging analysis, and customer account statusAssist with monthly and year-end closings, including journal entries, accruals validation, and revenue account reconciliationsAssist in developing and refining collection workflows and policies to improve cash flow and reduce Days Sales Outstanding (DSO)Perform other related duties as assignedQualifications, Experience & SkillsAssociate's or Bachelor's degree in Accounting, Finance or Business Administration preferredMinimum 2–5 years of experience in accounts receivable, credit, or collections (freight forwarding or logistics industry preferred)Proficiency in Microsoft Office Suite (especially Excel) and ERP/accounting systems such as Oracle, SAP or CargoWiseStrong understanding of AR processes, collections strategies, and financial reportingExcellent communication, negotiation, and customer service skillsAbility to work independently in a fast-paced environment and manage shifting prioritiesHigh attention to detail, organizational skills, and analytical thinkingFamiliarity with Incoterms and freight documentation is a plusPlease note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.CompensationThe expected base pay for this role is between $55,700-$83,500. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.This position may be eligible for either short-term incentives or sales compensation. We're able to answer any additional questions you may have as you move through the selection process.About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.We Make Trade Flow To Change What's Possible For Everyone.DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.