Front Desk Receptionist

Job Description

Job Description

Buffalo Ambulatory Surgery Center opened in January 1990 and was the first privately owned multi-specialty surgery center in Western New York. Since that time we have performed over 200,000 procedures and have offered our patients the highest quality of outpatient surgery. 

We are seeking a friendly, professional, and dependable Front Desk Receptionist to join our outpatient surgery center team. This position is often the first point of contact for our patients and families, so we're looking for someone who can provide a welcoming experience while keeping the front desk organized and running smoothly.

Responsibilities include:

• Greeting and checking in patients and visitors
• Answering and directing phone calls
• Verifying and updating patient demographic and insurance information
• Assisting with registration paperwork
• Maintaining accurate and confidential patient information
• Communicating with clinical and administrative staff
• Providing courteous assistance to patients and family members
• Performing general front-office and clerical duties

Qualifications:

• Excellent customer service and communication skills
• Professional, compassionate demeanor
• Strong attention to detail and organizational skills
• Comfortable working in a fast-paced healthcare environment
• Ability to maintain patient confidentiality and follow HIPAA requirements
• Previous medical office, healthcare reception, or patient registration experience preferred

We are located on Harlem Road, near the 33 with plenty of free parking.

Specialties & Procedures include Ophthalmology, Cosmetic, Retina, and Urology.

We are closed on weekends and holidays and provide generous time off.

Current work schedule is Monday - Thursday, 7:00am - 4:30pm (36-37.50 hours per week)

Starting in January 2027, work schedule is Monday-Friday, 7:30am-4:00pm (40 hours per week)