Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2015 after spending 25 years coaching college football, an experience that shaped the strong team culture we have today. Our office now includes 10 team members, and we operate with the same principles that make great teams successful: communication, trust, effort, and a genuine commitment to one another.

I graduated from Tarleton State University, and I’m a husband and father of three who still loves everything about football. We also stay active in the community by sponsoring two fellowships for local athletes, supporting young people as they grow both on and off the field.

We offer PTO, health benefits, reimbursed licensing costs, and a comprehensive training program to help team members develop their skills. Our office culture centers around the mantra “We Care”—no egos, no drama, just a supportive environment where everyone gets along and enjoys working together. We work hard, have fun, and truly operate like a team.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Erik Slaughter - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.