Revenue Accounting Manager

Revenue & Accounting ManagerWe're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel. We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth.We're looking for a Revenue & Accounting Manager to drive the strategy, optimization, and continuous improvement of our billing, collections, cash application, and revenue operations ecosystem, while providing leadership and direction to a team of experienced AR Specialists.This role will own the design and evolution of scalable revenue and accounts receivable processes, with a focus on improving efficiency, accuracy, controls, automation, and system utilization across the revenue cycle. You'll identify opportunities to streamline workflows, strengthen processes and controls, optimize technology and integrations, and establish scalable operating practices that support business growth.Working cross-functionally with accounting/finance, sales and operations, you'll translate business needs into process and systems improvements, use data and insights to identify opportunities and measure impact, and drive initiatives that enhance the overall effectiveness of revenue recognition and reporting.The ideal candidate combines strong accounting, revenue and systems optimization expertise with a strategic process-improvement mindset, systems orientation, and the ability to lead teams and cross-functional initiatives that create scalable, sustainable operational excellence.This position is based in Minneapolis, Minnesota, and is expected to be in the office on Tuesday, Wednesday, and Thursday.What You'll DoRevenue Operations & Team LeadershipLead and develop a team of AR Specialists responsible for billing, cash application, collections, account maintenance, and reporting activitiesOversee day-to-day execution of revenue and accounts receivable processes to ensure accuracy, consistency, and timely completionDelegate workflow across service lines, balancing workloads and priorities to support operational efficiencyEstablish standardized processes, performance expectations, and best practices across the AR functionIdentify training opportunities and support team development through ongoing coaching and process guidanceBilling, Revenue & Process OptimizationOversee billing, collections, and revenue reporting processes across business unitsPartner with accounting and operational teams to optimize revenue-related workflows, including billing, contract processing, data integration, and client payment applicationMonitor client credits, account corrections, and supporting documentation to ensure proper approvals and audit readinessSupport the management and documentation of deferred revenue arrangementsConduct reviews of revenue-related transactions to ensure proper coding, classification, and revenue recognitionDrive continuous process improvements that enhance efficiency, accuracy, scalability, and consistency across the organizationFinancial Reporting & Business InsightsDevelop and monitor key performance indicators related to revenue, accounts receivable, collections, and cash flow performanceAnalyze trends and performance metrics to identify risks, opportunities, and operational improvementsCreate reporting and dashboards that provide visibility into billing, collections, aging, and revenue performanceProvide actionable insights and recommendations to leadership teamsSupport month-end reporting and revenue-related analysis across business unitsCollections & Customer Account ManagementOversee collections processes and aged accounts receivable managementPartner with sales, operations, and clients to resolve billing questions, contract issues, and account discrepanciesImprove collections strategies and processes through automation, technology, and standardized workflowsMonitor collection effectiveness through KPIs, aging metrics, and bad debt analysisProvide leadership visibility into collection efforts, account status, and risk areasFoster a customer-service-oriented approach while maintaining strong financial controlsSystems, Automation & Business Process ImprovementSupport NetSuite enhancements, implementations, integrations, and process improvements impacting billing, collections, and revenue operationsParticipate in system pilots, workflow design, testing, and adoption initiativesMonitor effectiveness of financial systems, reporting tools, and integrationsIdentify opportunities to leverage automation and AI-driven tools to reduce manual effort and improve accuracyDevelop and maintain process documentation to support system adoption and operational consistencyInternal Controls & Audit SupportDesign, document, and maintain internal controls across the revenue and accounts receivable cycleEnsure compliance with company policies, accounting standards, and audit requirementsServe as the primary point of contact for external auditors supporting revenue, AR, deferred revenue, and allowance testingPrepare audit schedules, supporting documentation, and responses to audit requestsMaintain accounting policies and procedures related to revenue recognition, billing, and accounts receivable processesPartner with accounting leadership to strengthen controls and support continuous improvement initiativesWhat We're Looking ForExperienceBachelor's degree in Accounting, Finance, or a related fieldCPA or CPA candidate preferred7+ years of progressive accounting experience, including 2+ years leading an accounts receivable or accounting teamStrong experience managing billing, collections, cash application, revenue operations, and month-end close activitiesExperience supporting external audits and preparing audit documentationExperience partnering with sales, operations, accounting, and FP&A teams on revenue-related mattersRetail, agency, professional services, or commerce industry experience preferredSkills & CompetenciesStrong understanding and working knowledge of ASC 606 and revenue recognition principles, including fixed-fee, retainer, milestone, and commission-based arrangementsAdvanced Microsoft Excel skills, including pivot tables, lookups, and large dataset analysisExperience with NetSuite, including AR, billing, and revenue management modulesExperience with ERP systems, financial reporting tools, and process automation initiativesExperience with Power BI, Tableau, or similar business intelligence tools preferredStrong analytical, problem-solving, and process improvement capabilitiesExcellent communication skills with the ability to explain financial concepts to non-finance stakeholdersStrong project management and organizational skillsLeadership AttributesTakes ownership and drives resultsIdentifies opportunities to improve processes and executionLeads with accountability and attention to detailThrives in a fast-paced, collaborative environmentBuilds strong relationships across teams while maintaining a controls-focused mindsetBalances strategic thinking with hands-on executionWe prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.