Key Account Manager

Job Description

HVAC KEY ACCOUNT MANAGER

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(Remote)

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Company Overview

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JUMO Process Control, Inc. is the U.S. subsidiary of JUMO GmbH, a global leader in industrial sensor and automation technology. Headquartered in Fulda, Germany, JUMO employs over 2,500 people worldwide. With 40+ years in the U.S. market and a production facility in East Syracuse, NY, JUMO specializes in temperature, pressure, level, flow, analytical instrumentation, controllers, and automation systems. Their solutions help customers improve process efficiency, reliability, and performance. The company is family-owned and rooted in a tradition of quality, innovation, and sustainable growth.

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Position Overview

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JUMO USA is seeking an experienced HVAC Key Account Manager to drive the development and expansion of JUMO's HVAC business throughout the United States. This strategic, customer-facing role focuses on building and managing long-term relationships with HVAC OEMs, equipment manufacturers, system integrators, distributors, engineering firms, and other strategic partners. The HVAC Key Account Manager will serve as the primary commercial and technical contact for strategic HVAC accounts and collaborate closely with sales, application engineering, product management, and customer support teams to develop solutions, win new business, and ensure customer success throughout the product lifecycle.

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Key Responsibilities

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• Identify, develop, and manage strategic relationships with HVAC OEMs, equipment manufacturers, system integrators, distributors, and engineering firms.

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• Develop new business opportunities while increasing JUMO product penetration within existing key accounts.

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• Drive specification, design-in, and standardization opportunities for JUMO products in HVAC equipment and systems.

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• Collaborate with customer engineering and product development teams to identify applications where JUMO solutions provide measurable value.

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• Conduct customer visits, technical presentations, product demonstrations, application reviews, and training sessions.

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• Build and maintain relationships with key stakeholders across engineering, R&D, purchasing, operations, maintenance, quality, and executive leadership.

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• Partner with JUMO sales, application engineering, and product management teams to develop technically and commercially competitive solutions.

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• Maintain accurate account, activity, and opportunity records within JUMO's CRM system and provide reliable sales forecasts.

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• Represent JUMO at HVAC industry trade shows, conferences, technical seminars, and customer events.

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• Provide post-sale support, including customer training, application guidance, start-up assistance, and troubleshooting coordination.

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• Communicate customer needs, industry trends, and market intelligence to leadership and product management teams to support future product development and growth initiatives.

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Candidate Profile

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• Minimum 5 years of successful experience in technical sales, key account management, or business development within the HVAC industry.

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• Demonstrated success working with HVAC OEMs, equipment manufacturers, system integrators, distributors, engineering firms, or large end users.

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• Strong understanding of HVAC systems, controls, sensors, instrumentation, and related technologies.

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• Proven ability to develop new business and expand existing strategic accounts.

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• Excellent consultative selling, negotiation, presentation, and problem-solving skills.

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• Strong interpersonal and communication skills with the ability to engage both technical and executive-level decision makers.

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• Ability to independently manage a national account portfolio, sales pipeline, and business development activities.

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• Ability to travel up to 50% throughout the United States.

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• Experience supporting data center cooling applications is preferred.

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• Bachelor’s degree in mechanical engineering, Electrical Engineering, Controls/Automation Engineering, or a related technical discipline is preferred.

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• Technical knowledge of temperature, pressure, humidity, and flow measurement; process instrumentation; controls and automation; and industrial communications.

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Why Join JUMO?

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• Work with a globally recognized technology leader in sensing, measurement, control, and automation.

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• Represent a broad and innovative product portfolio serving a growing HVAC market.

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• Play a key role in building and expanding JUMO's HVAC business across the United States.

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• Collaborate with experienced technical and commercial teams dedicated to customer success and innovation.

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• Competitive compensation package: Base salary $100,000 - $130,000 + annual performance-based bonus.

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• Flexible work-from-home environment.

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• Strong benefits package: medical, dental, vision, paid time off, company-paid life insurance, paid holidays, and 401(k) plan with company match.

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JUMO Process Control, Inc. is an Equal Opportunity Employer and welcomes applications from qualified candidates of all backgrounds.