Sales Development Representative

Company Summary:At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral HealthWe embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.Position Overview:The Sales Development Representative (SDR) is responsible for driving early-stage customer engagement by identifying, contacting, and qualifying new and underdeveloped accounts. This role focuses on outbound prospecting, re-engaging inactive customers, and generating qualified opportunities to support the Inside Sales team.The SDR plays a critical role in building pipeline and increasing customer activity, while developing the skills necessary to transition into an Inside Sales Representative position.You’ll like this role if:If you’re looking to get your start in sales this may be the role for you– you’ll get to see all the behind the scenes work and talk to clients.You like working fact paced – there is always something to do and something to learn.You like to see your impact in real time.Why You’ll Love Working Here:Medium sized company – not too big, not too small – just enough to get things done and see your impact.Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short- & long-term disability insurance, employee assistance program, and more!Who you’ll work with:This role has partnership across our product teams, customer service and sales.What You’ll Do:Lead Generation & ProspectingConduct outbound outreach to new leads, low-activity (D-tier), and inactive/lost accountsIdentify and qualify customer needs, purchasing behaviors, and potential opportunitiesGenerate new opportunities through cold calling, targeted outreach, and campaign-driven initiativesRe-engage dormant customers and gather insights on inactivity or churnOpportunity Development & Sales SupportGenerate qualified opportunities and input sales ordersSupport execution of promotional campaigns and targeted outreach initiativesCollaborate with Inside Sales Reps to align messaging and outreach effortsBuild early-stage relationships with prospective and re-engaged customersOnboarding and Expansion of new customersSales Operations & CRM ManagementMaintain accurate and up to date records of customer interactions, activities, and opportunities in CRM systems (e.g., HubSpot)Track outreach efforts and pipeline progress against defined activity and performance metricsProvide feedback on lead quality, customer trends, and campaign effectivenessParticipate in training, call coaching, and ongoing development programsSupport additional sales initiatives as assignedOther duties as assignedWhat You’ll Bring:Bachelor’s degree in business, marketing, or related field preferred0–2 years of sales, customer service, or related experienceStrong communication and interpersonal skillsComfortable with high-volume outbound calling and structured outreachFamiliarity with CRM tools (e.g., HubSpot, Salesforce) preferredPreferred QualificationsExperience in B2B or inside sales environmentsExposure to lead generation, prospecting, or outbound sales activitiesInterest in pursuing a long-term career in salesTravel Requirements: 0-5%Work Environment:Remote EnvironmentThis position is fully remote, meaning you will perform your work from a home office or another approved location rather than a traditional company office. As a remote team member, you will be expected to maintain a reliable internet connection, a productive and distraction-free work environment, and consistent availability during established business hours. Regular communication and collaboration will take place through virtual tools (e.g., video conferencing, messaging platforms, and email), and you will be responsible for staying engaged, meeting deadlines, and participating in team meetings and company initiatives. While the role offers flexibility and eliminates commuting, it also requires a high level of self-motivation, organization, and accountability to be successful.Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer. #J-18808-Ljbffr Young-Innovations