Account Executive

Account Executive

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

The Account Executive is responsible for supporting and expanding client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. By focusing on proactive client management and delivering tailored services, the Account Executive will drive account retention and revenue growth. The role involves engaging with clients to understand regional requirements, coordinating with internal teams for effective service delivery, and maximizing satisfaction through consistent follow-up.

Essential Functions:

• Cultivates and strengthen relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met
• Prospect and generate leads for target accounts to increase new revenue
• Mine existing parent accounts for service expansion opportunities
• Wins new projects and sites from existing parent accounts
• Identifies and pursue opportunities to convert competitor customers to our products
• Increases product and unit sales outside of initial scope
• Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing
• Manage account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention
• Meets or exceeds regional revenue goals
• Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts
• Drives relationship for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects
• Works with internal teams to coordinate service delivery, address any client service issues, and ensures consistent client experience
• Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region
• Leverages company offerings, providing solutions to a wide range of issues and tailoring service to client needs
• Meet or exceed established sales quotas
• Lead the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction
• Maintain in-depth knowledge of the full range of solution offerings
• Provide exceptional customer service throughout the sales cycle and post-sales
• Stay informed about industry trends and developments
• Allocate resources efficiently to maximize outcomes and client satisfaction
• Perform other duties as assigned

Supervisory Responsibilities:

This position does not have direct supervisory responsibilities.

Qualifications:

Education: Minimum 4 Year / bachelor's degree. Bachelor's degree or equivalent years of sales experience.

Experience: Minimum 5 years of sales experience, minimum of 3 years outside sales experience or equivalent combination of education, training and work experience.

Additional Knowledge, Skills, and Abilities:

• More than 35% travel
• Have reliable transportation to visit clients or potential client sites
• Knowledge of equipment rental agreements and coordination
• Ability to manage multiple clients in different phases of the sales process while maintaining quality of service
• Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
• Problem-solving skills
• Ability to identify and recommend effective solutions
• Exceptional communication, interpersonal, and negotiation skills
• Ability to build and foster strong client relationships
• Ability to learn and adapt in a fast-paced environment
• Ability to work well in a team environment and develop collaborative relationships with colleagues
• Ability to build and maintain relationships across organizations
• Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs
• Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development
• Ability to balance multiple clients within a region, adapting quickly to changing priorities or client needs while maintaining service quality

Physical Requirements:

• Hybrid Outside Sales requiring minimal to moderate physical activity including extended time sitting in a car or at a desk. Time will also be spent standing and walking while visiting sites.
• This job will operate part of the time in a regular office environment.
• Position will also require extended periods of driving to visit client sites, which may involve exposure to inclement weather, drastic temperature changes, dust, fumes, loud noise, and uneven terrain.
• Use hands and fingers to handle, control or feel objects, tools, or controls.
• See details of objects that are less than a few feet away.
• Speak clearly so listeners can understand.
• Understand the speech of another person.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• See differences between colors, shades and brightness.

Benefits Summary:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range: $60,200.00 $90,300.00 / year

Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.