IT Service Desk Level 1 Support - Remote

BlueAlly

Remote job

BlueAlly is seeking an IT Service Desk Support - Level 1 specialist to serve as the first contact for customer-facing technology issues. You will intake and triage tickets, perform basic troubleshooting, and communicate with customers throughout the lifecycle. The role supports Windows/Microsoft 365, AD, and network basics, and may be remote, hybrid, or onsite depending on assignment. Responsibilities include managing incidents in Zendesk, documenting resolution steps, and escalating complex #J-18808-Ljbffr BlueAlly

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Vacancy posted 2 days ago

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