Director of Sales Development

Director of Sales Development (SDR Leader) Loop is building the enterprise co‑pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10× into a major source of restaurant revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback. The Director of Sales Development is a key leadership role responsible for building, inspiring, and managing a world‑class SDR organization to consistently achieve and exceed pipeline generation targets. This individual will be a master recruiter, developer of talent, and process innovator, driving both the growth of the team and the strategy that fuels the sales pipeline. The ideal candidate has a proven track record of scaling SDR teams in a high‑growth environment and is passionate about hiring, coaching, and career pathing. Key Responsibilities Recruitment and Talent Acquisition: Develop and execute a proactive sales talent acquisition strategy to build and maintain a robust candidate pipeline. Lead the entire recruiting process, from candidate sourcing and interviewing to successful onboarding, ensuring a seamless experience. Craft a compelling and authentic narrative to attract and hire top‑tier SDR and SDR management talent. Team Leadership and Development: Build, mentor, and develop a high‑performing team of SDRs and SDR Managers, fostering a culture of excellence and accountability. Design and implement comprehensive training and enablement programs for new and existing team members to ensure rapid time‑to‑value. Create clear and actionable career progression pathways to develop SDRs into future leaders or account executives. Strategy and Execution: Define and refine scalable processes for lead qualification, prospecting, and pipeline generation. Set and manage team and individual goals, ensuring alignment with overall business objectives. Analyze performance metrics, identify trends, and implement data‑driven improvements to optimize effectiveness and efficiency. Cross‑Functional Collaboration: Work closely with Marketing to ensure alignment on messaging, target personas, and campaign execution. Partner with Sales and Revenue Operations to ensure a seamless lead‑to‑opportunity handoff and accurate forecasting. Provide regular reporting and strategic updates to senior leadership on team performance, pipeline health, and key initiatives. Qualifications 5+ years of experience in sales or sales development, with at least 3+ years in a leadership role managing SDRs and/or SDR managers. Demonstrated and measurable success in building, scaling, and leading high‑performing SDR teams. Proven expertise in sales development methodologies, modern prospecting techniques, and team performance metrics. Proficiency with CRM systems (e.g., Salesforce) and sales engagement platforms (e.g., Apollo, SalesLoft). Exceptional recruiting, coaching, and mentorship skills, with a track record of developing talent. Strong analytical and communication skills, with the ability to articulate complex concepts clearly. What You Will Get A team of hardworking, sales development reps, with demonstrated performance. SDR team currently hitting 100%+ to goal Rev Ops support, enriching and curating leads for your team. Substantial tech budget. Mentorship from C‑level revenue leadership. Must Haves Extremely analytical and has a deep focus on building and executing on systems. Ability to recruit, interview, hire, onboard and train entry level sales people, prioritizing immediate performance and impact. Processes for weekly reviews, increasing and keeping up morale, and enablement. Requirements Has strong network of top SDRs capable of slotting into either Enterprise SDR or MidMarket SDR roles (grew and nurtured great SDRs). Is capable of slotting as an SDR to jump on calls and demonstrate top‑of‑funnel excellence to the team if needed. Has managed an SDR team that has generated 5+ million in closed revenue. Nice to Have Has written or iterated on outbound scripts, objection handle playbooks, and competitive analysis. Can prompt AI. #J-18808-Ljbffr