Quality Project Coordinator

Job Description

Job Description

The Quality Project Coordinator is an entry-level position that supports the execution of quality improvement initiatives by assisting with project coordination, operational workflows, and administrative functions across the Quality department.
This role focuses on supporting day-to-day project activities, tracking tasks, and maintaining documentation, ensuring that quality initiatives run efficiently. It is an excellent opportunity for individuals looking to build experience in healthcare quality, HEDIS, and project coordination.
This position also centralizes administrative responsibilities previously distributed across multiple roles, improving efficiency and allowing analysts and leadership to focus on strategic work.

KEY RESPONSIBILITIES

Project Coordination & Tracking (Support Role)

• Assist in coordinating timelines, deliverables, and milestones for quality initiatives (HEDIS, QIPs, Stars).
• Maintain project trackers, logs, and status reports under direction of leadership.
• Follow up on assigned action items and provide updates on task status.
• Support preparation of QIC and committee materials.
• Escalate issues or delays to leadership as needed

Administrative & Operational Support​​

• Maintain and organize quality documentation and files.
• Manage intake, tracking, and organization of medical records.
• Perform scanning, indexing, and document management activities.
• Ensure proper storage and retrieval of records in compliance with HIPAA.

HEDIS & Quality Operations Support

• Assist with medical record retrieval coordination and tracking.
• Support outreach scheduling and logistics (providers/members).
• Maintain provider contact databases and outreach logs.
• Assist with audit preparation and documentation collection.

Reporting & Documentation

• Compile reports, meeting materials, and presentations.
• Document meeting minutes, decisions, and action items.
• Maintain policies, procedures, and version control.
• Ensure accuracy, completeness, and consistency of documentation

Cross-Department Coordination

• Assist with communication between Quality, Provider Relations, Pharmacy, and vendors.
• Support coordination of tasks across departments.
• Ensure timely follow-up on assigned operational activities.

Qualifications:

• Associate’s or Bachelor’s degree preferred.
• 1–2 years of experience in healthcare administration, coordination, or similar support role.
• Experience in Medicare Advantage, Medicaid, or healthcare quality is a plus.
• Strong organizational skills with the ability to manage multiple tasks and deadlines in a structured environment.
• Ability to track tasks, maintain logs, and follow up on assignments with attention to detail.
• Comfortable supporting projects through coordination, documentation, and communication.
• Ability to follow established processes and escalate issues when needed.
• Strong communication skills with the ability to interact professionally with internal teams and external partners.
• Basic proficiency in Microsoft Excel, Word, and shared document platforms.
• Detail-oriented with strong follow-through and reliability.
• Willingness to learn healthcare quality programs (HEDIS, Stars, Medicaid). 

 

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.   

No Third Party Agencies or Submissions Will Be Accepted.   

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP   

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

 

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