Account Manager - State Farm Agent Team Member
Ann Haviland - State Farm Agent
Job Description
Job Description
Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
The Haviland Agency State Farm Insurance The Haviland Agency is seeking a licensed insurance professional with State Farm agency experience who excels at service, relationship management, and identifying sales opportunities within the existing book of business. If youre someone who delivers exceptional customer care and can confidently pivot into sales conversations when needs arise, we want to meet you. This role is ideal for a detail-oriented, service-driven team member who understands State Farm systems, enjoys helping people, and is ready to step into a position that rewards both service quality and in-book sales performance. What Youll Do
- Manage client accounts using State Farm platforms and service workflows
- Support policyholders with changes, billing inquiries, certificates, and claims follow-up
- Conduct proactive coverage reviews to ensure customers are properly protected
- Identify cross-sell and upsell opportunities based on client needs and life events
- Maintain strong relationships that support retention and referrals
- Competitive base salary with performance bonuses tied to in-book sales and retention
- Minimal learning curve due to your existing State Farm system knowledge
- Clear path for professional growth in a well-established, supportive agency
- Collaborative team environment where your experience and insights matter
- Balanced workload with a focus on meaningful customer interactions
- Active Property & Casualty license (Life & Health a plus)
- At least 1 year of experience working in a State Farm agency
- Proficient in State Farm platforms (NECHO, ECRM, P&C/L&H workflows, etc.)
- Strong communication, problem-solving, and customer service skills
- Service-oriented with the ability to confidently pivot into sales when appropriate
Vacancy posted 12 days ago
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