Registered Nurse Case Manager

Program Overview We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Help us elevate patient care to a whole new level. Join the Aetna Clinical Collaboration (ACC) team - an innovative and growing, community‑based care management model designed to transform how we serve our members. ACC utilizes best‑in‑class clinical and operating models to deliver meaningful, high‑impact care where it matters most. ACC is a member‑centric, team‑delivered approach that meets members where they are. Through compassionate engagement and strong communication, our care teams collaborate with members, providers, and community organizations to address the full continuum of healthcare needs, including medical, behavioral, and social determinants of health. Family Summary This role supports the delivery of appropriate benefits and healthcare services by facilitating eligibility determination, promoting wellness activities, and advancing successful, timely health outcomes. The team develops, implements, and supports health strategies, policies, and programs that ensure effective care delivery and overall member wellness. Services span network management, clinical coverage, and evidence‑based policies. Position Summary The ACC Case Manager applies a collaborative, member‑centered approach to assessment, care planning, coordination, evaluation, and advocacy to address the comprehensive health needs of individuals and families. This is an on‑site, hospital‑based role supporting members receiving care at United Hospital, requiring consistent in‑person engagement with members, providers, and multidisciplinary care teams. Candidates must reside within reasonable driving distance of both facilities to support reliable on‑site presence and timely care coordination. Fundamental Components & Physical Requirements Serve as a liaison between members/clients, families, employers, providers, insurance carriers, and healthcare personnel as appropriate. Implement and coordinate case management activities for catastrophic and chronically ill members across the continuum of care, including consultant referrals, home care, community resources, and alternate levels of care. Interact with members/clients both telephonically and in person while working on‑site at either location, including meeting with members during inpatient admissions. Assess medical, functional, and vocational status to develop and implement individualized plans of care that support optimal health outcomes, benefits eligibility, and timely return to work or baseline functioning. Communicate effectively with stakeholders including medical providers, attorneys, employers, and insurance carriers. Prepare timely and accurate documentation of all case management activities. Collaborate with internal multidisciplinary teams to support optimal member outcomes. Conduct outreach to treating physicians and specialists to support appropriate care planning. Provide education and preventive guidance to promote best clinical outcomes. Apply applicable laws, regulations, and payer requirements related to rehabilitation and case management services. Monitor member progress toward desired outcomes and adjust care plans as needed. Develop proactive strategies to address complex needs and support both short‑ and long‑term wellness outcomes. Required Qualifications Candidate must have active and unrestricted Registered Nurse License (RN) in Minnesota (MN). Reliable transportation and the ability to consistently meet onsite, hospital based work requirements at United Hospital (up to 55‑75%). 3+ years of clinical experience, preferably with Medicare and Commercial populations. Ability to work independently within a hospital‑based environment. Strong analytical, problem‑solving, organizational, and communication skills. Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and proprietary clinical systems; efficient computer skills, including navigating multiple systems and keyboarding. Preferred Qualifications 3+ year of experience in care management, discharge planning, or home health coordination. Willingness to obtain multi‑state Registered Nurse (RN) licensure (company supported). National certification (CRC, CDMS, CRRN, COHN, or CCM). Education Associate’s Degree in Nursing with equivalent clinical experience (REQUIRED). Bachelor’s Degree in Nursing (PREFERRED). Anticipated Weekly Hours 40 Time Type Full time Pay Range $60,522.00 - $129,615.00 Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. Equal Employment Opportunity Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr