Sales Engineer, Ambient AI

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year. ” Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role Commure Ambient is our Ambient AI platform. A clinician records the visit, and a finished note lands in their EHR, along with ICD codes, orders, a Patient 360 summary, and carried-forward history on supported systems. For a physician, that means charting is done when the visit is done. Practices decide on Ambient by trying it: their own providers, their own patients, inside their own EHR. As a Sales Engineer on the Ambient team, you'll own those pilots from the first scoping call through a signed contract and hand-off to implementation. This is a presales role.

You'll partner with Account Executives on Commure Ambient pilots and on advanced AI pilots with healthcare practices: coding, orders, Patient 360, carry forward, and pre-visit summaries, running live inside ten EHRs (athenahealth, eClinicalWorks, AdvancedMD, ModMed, NextGen, Practice Fusion, WebPT, Prompt, iKnowMed, and Meditech Expanse). You'll typically have several pilots in flight at once, and you'll work closely with Engineering, our template team, and our implementation and operations teams to make each one succeed. What You'll Do - Scope pilots. Lead the technical scoping call for each pilot, working directly with the providers who'll use Ambient and the decision makers evaluating it. Capture specialty, note types, EHR, and workflow, and turn it into a technical scope the deal can move forward on. - Build EHR integrations. Stand up the integration for each pilot across browser automation, DOM injection, and API paths. Our target from approved requests to a live integration the customer can use. When a note doesn't land in the chart, you'll find out why and fix it. - Bring advanced AI into the pilot. Confirm which beyond-the-note features the customer's EHR supports, configure them, and help providers put them to work: ICD coding, orders, Patient 360, carry forward, and pre-visit summaries. - Get templates right. Translate gold-standard notes and specialty requirements into template requests for our template engineering team, and triage template updates during the pilot on a 24-hour SLA. - Keep pilots healthy. Own the pilot Slack channel as the thread of record, triage in-pilot requests (template, integration, app feature) within 24 hours, and keep status and usage current in Salesforce so the AE always knows how the pilot is going. - Enable the sales team.