Accounts Receivable Specialist

AR SpecialistResponsibilities of AR Specialist:Lockbox/Bank DepositsACH setup and processingPrepare and process refund requests to include, but not limited to, refundable deposits, account overpayments or non-homeowner refundsPrior owner balance review; research of overpayment for refund initiationReview and generate (as necessary) account adjustments/waiversPoint of contact for owner payment research and/or adjustments due to misapplied fundingPrimary contact for all urgent depositsPrimary contact for any residential payment received in corporate officePrimary contact for processing bank exceptionsPrimary contact for processing bank return items (pulled from Document Center)Other projects/tasks as outlined by department leaderDaily Workflow of AR Specialist:Receive, prioritize and process in the following order:Lockbox uploadProcess monthly ACHBank depositsHomeowner scanned paymentsLegal and/or builder paymentsCommunicate and collaborate with team members regarding daily review of bank exceptions to provide responses within 24 business hoursCommunicate and collaborate with team members regarding daily review of bank return items (pulled from Document Center) to process within 24 business hoursReview, research and process refund requests distributed to the 'Owner Refund' email distribution folder dailyReview, research and process adjustments distributed to 'Owner Waiver' email distribution folder dailyReview, research and process missing payment corrections distributed to 'Payment Research' email distribution folder dailyEstablish owner ACH accounts, upon requestPull prior owner balance reporting to identify accounts for review, research and processing return of funds to reduce liability of unclaimed fundsGenerate new resident coupons, as neededAll other projects as deemed necessary for the maintenance of accounts as outlined by supervisor.If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.What we offer:Comprehensive benefits package including medical, dental, and visionWellness programFlexible Spending AccountsCompany-matching 401k contributionsPaid time off for vacation, holidays, medical, and volunteeringPaid parental leaveTraining and educational assistanceSupport programs, including Employee Assistance Program and Calm HealthOptional benefits including short- and long-term disability, life insurance, and pet insuranceMost importantly, a caring team who is dedicated to your success!