National Account Manager

As the National Account Manager, you will develop and execute the sales strategy for the SquishPillow brand, driving growth across mass, regional, and specialty bedding retailers, as well as potential distributors. You’ll collaborate with sales operations and partner with cross-functional sales leads to expand retail relationships and maximize brand presence. Experience in pillows, bedding, home goods, or related categories is a plus.

What You Will Do:

• Being the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance


• Working collaboratively with retailers to increase revenue and profitability - It is crucial to understand each customer’s business strategy and tailor ranging and promo suggestions to maximize placement on new and existing brands


• Leading term negotiations with customers annually to ensure sustainable growth for the business


• Working with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales


• Working day-to-day with named operations contacts to ensure consistent supply of stock into retail


• Presenting to customers, licensors and the wider Jazwares team as needed


• People management responsibilities to include identification and fostering of individual team member growth plans. Provide team members with the appropriate training, tools, direction, and motivation to enable their success


• Assisting on projects to drive efficiencies and profitability across the wider team 


• Attending industry events


• Achieves sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments


• Communicates information and customer needs across the organization - leads, organizes and facilitates both internal and external teams to meet customer’s needs


• Develops customer business plans that considers long-term goals, strategies and results - considers the profit and volume implications of various alternatives to both Jazwares and our customers


• Develops conceptual presentations drawing from all internal and external resources


• Negotiates business plans at customer business planning sessions to achieve business unit’s short and long-term volume and profit goals while conforming to Jazwares policies


• Works closely with the Supply-Demand Planning Team at Jazwares to ensure correct forecast is implemented and executed


• Manage and deliver P&L Statements


• Work collaboratively with cross functional teams


• Strategically build a sustainable commercial plan


• Weekly reporting summary


• Build on strong customer relationships and deliver sustainable growth


• Perform other duties as assigned

What We Are Looking For: 

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus


• 5+  years of sales experience with consumer goods, customer service, and/or managing relationships with major retailers


• 2+ years of leadership experience


• Proven track record of meeting or exceeding sales quotas


• Experience with direct buyer and vendor manager relationships


• Strong verbal and written communication skills


• Ability to thrive in a fast-paced environment


• Strong interpersonal skills with the ability to develop productive and professional relationships


• Strong proficiency in Microsoft Office, with advanced understanding of Excel & G-Suite


• Able to work cross-functionally, collaboratively, and reciprocally with multiple departments


• Self-Motivated and a self-starter


• Able to multitask, organize, prioritize, and manage time efficiently


• Can easily adapt to shifting priorities, and can manage multiple priorities at one time


• Excellent attention to detail


• Ability to deal effectively with diverse individuals at all organizational levels in a professional manner


• A mindset that is collaborative, and growth oriented


• Analytical


• Effective problem solver and critical thinker; proactive in resolving issues


• Excellent customer service skills


• Strong presentation skills, with the ability to influence decision makers


• Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc)


• Excellent negotiation skills


• Strong project management skills


• Travel Required: Yes - Often  

Nice to Have:

• Experience in pillows, bedding, home goods, or related categories is a plus.


• Experience within the toy, entertainment, or licensed goods industry.


• Experience in (sales, brand, PD, etc.) within consumer products

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provides the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

What we offer:

The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.

Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

Working at Jazwares

At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.

• Passion : Our conviction and enthusiasm show in our products, relationships, and commitment to our community.


• Collaboration : We share one vision worldwide, constantly striving to improve and innovate together.


• Humility : We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today, and let's shape the future of play together! 

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Who We Are

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokémon™, Hello Kitty™, Star Wars™, Disney™, BumBumz™, and Adopt Me™. In addition to toys, offerings include virtual games, costumes, and pet products. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook