Remote Account Resolution Representative

Join to apply for the Remote Account Resolution Representative role at Annuity Health, LLC . Get AI-powered advice on this job and more exclusive features. This range is provided by Annuity Health, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $16.00/hr - $20.00/hr Job Type Full-time Description The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative helps settle account balances and set up payment arrangements. No prior experience in collections is required; Annuity Health will provide training on software, applicable laws, negotiation, and dispute resolution skills. We offer a competitive salary and benefits. Responsibilities Maintain a professional and respectful communication tone. Adhere to compliance guidelines and legal requirements. Follow call structure expectations, including collection steps. Achieve assigned goals. Identify account issues and provide appropriate resolutions. Update account statuses accurately for follow-up. Utilize available tools/resources for account resolution. Manage backlog effectively. Escalate issues promptly. Work collaboratively with team members and management. Represent the company professionally. Follow confidentiality and security policies. Perform other duties as assigned. Skills and Qualifications High attention to detail. Education High school diploma or GED required. Benefits include health, dental, vision, HSA and FSA accounts, voluntary insurance, paid holidays, PTO, and 401(k). Additional Information Seniority level: Entry level Employment type: Full-time Job functions: Administrative, Customer Service, Healthcare Industries: Healthcare, Call Centers, Collection Agencies #J-18808-Ljbffr Annuity Health, LLC