Strategic Account Manager

Strategic Account Manager

Lonestar Lighting & Technology is seeking an experienced Strategic Account Manager with in-depth expertise in lighting, lighting controls, and building codes. The ideal candidate will possess the ability to translate complex technical details into clear, understandable terms for our clients, troubleshoot issues, and guide material applications as challenges arise.

Responsibilities:

• Demonstrate comprehensive knowledge of current lighting technologies, controls, and applicable building codes. Clearly communicate complex technical concepts to customers in a simplified manner.
• Proficiently read and interpret construction plans and specifications. Compare and analyze discrepancies between Electrical/Lighting and Architectural/Reflected Ceiling Plans (RCP).
• Engage with strategic vendors and manufacturer representatives throughout all phases of the project lifecycle to ensure alignment and project success.
• Conduct precise lighting takeoffs using Bluebeam, ensuring all project elements are accurately captured.
• Collaborate with the pre-construction team to delegate and prioritize new projects based on urgency and client needs.
• Work closely with the pre-construction team to ensure comprehensive coverage of lighting requirements in project bids. Request and manage pricing from vendors to meet deadlines.
• Prepare and submit project pricing with clear inclusions, exclusions, and exceptions. Develop accurate product submittals and address returned review comments, ensuring all revisions are completed before project release.
• Partner with Project Managers to ensure timely and accurate project releases. Maintain project value within the original purchase order throughout the project's duration.
• Accurately price and manage drawing or field condition changes during the project, such as Bulletins, Architect's Supplemental Instructions (ASI), and Addendums.
• Provide accurate closeout documentation. Collaborate with Project Managers to ensure projects are billed accurately and closed out efficiently.

Requirements:

• Preferred background in construction, electrical contracting, or lighting representation.
• Strong ability to prioritize tasks effectively to manage multiple projects simultaneously.
• Exceptional verbal and written communication skills, with excellent phone etiquette.
• Demonstrated ability to manage time effectively while maintaining a high level of accuracy and detail.
• Proven track record of facilitating customer satisfaction, delivering measurable results, and managing client relationships.
• Self-motivated, collaborative, and driven by a strong work ethic.
• Strong adaptability in a fast-paced, dynamic environment, coupled with critical thinking and problem-solving skills.
• Innovative thinker with the ability to devise creative solutions and approaches.
• Demonstrated ability to provide exceptional customer service and support.
• Strong organizational skills with the ability to manage multiple tasks and maintain order.
• Experience working collaboratively within a team and independently managing projects to completion.
• Proficient in Microsoft Office Suite (Word, Outlook, Excel) and Bluebeam software.

Physical Requirements:

• Lifting up to 25 lbs. may be required infrequently.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Benefits:

• Medical, dental, life and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Holiday Pay

Disclaimer: This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.