Sales Development Coordinator

Job Description Summary ModMed & K is revolutionizing the healthcare landscape with its web and mobile applications, providing specialty‑specific solutions from Practice Management and EMR to Revenue Cycle Management and Provider Collaboration to increase practice efficiency and improve patient outcomes. The Role As a Sales Coordinator, you will act as the engine of our sales funnel, ensuring our Sales Development Representatives receive a constant, clean, and high‑quality flow of opportunities. You will be the guardian of our lead queue, the bridge between Marketing and Sales, and the analyst who ensures no lead is left behind. Primary Responsibilities Lead Queue Management Daily governance: monitor and manage the lead queue within Salesforce to ensure a seamless flow of data. Quality control: review incoming leads for completeness and quality before routing them to the sales team. Prioritization: apply lead scoring models based on engagement, fit, or intent to identify and elevate high‑potential leads for immediate action. Database hygiene: flag and clean duplicate, incomplete, or unqualified leads to keep SDRs focused on viable prospects. Routing logic: assign leads to appropriate representatives based on pre‑defined routing rules and territory maps. System audits: perform regular audits to identify bottlenecks or errors in the lead distribution process. Reporting & Performance Tracking SLA accountability: ensure Lead Service Level Agreements are met, tracking how quickly and effectively reps act on assigned leads. Insights & dashboards: generate reports and dashboards in Salesforce to track lead volume, assignment rates, and rep responsiveness. Trend analysis: analyze conversion trends to recommend improvements in routing rules or scoring logic. Leadership updates: report bottlenecks or missed SLAs to sales leadership to drive operational excellence. Marketing & RevOps Collaboration Strategic alignment: collaborate with Marketing to refine lead criteria and improve the MQL handoff process. Feedback loop: act as a bridge between Marketing and Sales regarding lead generation campaigns and lead quality. Process optimization: partner with Revenue Operations to refine automation rules, workflows, and Salesforce efficiency. Who You Are Data‑driven: you enjoy working with CRM tools (Salesforce) and believe clean data is the backbone of a successful sales team. Detail‑oriented: you have a “detective” mindset for identifying duplicates or incomplete information. Proactive communicator: you navigate conversations between Marketing, Sales, and Operations with ease. Ambitious: you want a deep dive into the “business of sales” and a clear trajectory for growth. Qualifications 1+ years of experience in Sales Coordination, Sales Ops, or a Lead Development role (preferred). Proficiency with Salesforce is highly desired. Strong analytical skills with the ability to interpret data and trends. Excellent organizational skills and the ability to manage multiple priorities in a high‑growth environment. ModMed Benefits Highlight Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution. 401(k): ModMed provides a matching contribution each payday of 50% of your contribution up to 6% of your compensation. After one year of employment, 100% of any matching contribution is yours to keep. Generous paid time off and paid parental leave programs. Company‑paid life and disability benefits, Flexible Spending Account, and Employee Assistance Programs. Company‑sponsored Business Resource & Special Interest Groups for community support. Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning. Global presence and in‑person collaboration opportunities; dog‑friendly HQ (US), hybrid office‑based roles and remote availability for some roles. Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. #J-18808-Ljbffr ModMed