Account Manager, East

Overview EO Discover 2.0: The platform for smarter leak management. About ASTERRA ASTERRA is the world leader in satellite-based infrastructure intelligence. We use L-band Synthetic Aperture Radar (SAR) data and proprietary algorithms to detect underground soil moisture and leaks, empowering water utilities, government agencies, and infrastructure sectors to make data-driven decisions. ASTERRA is expanding its presence across the East US region and is seeking a commercially driven Account Manager with strong technical orientation to lead customer growth and technical sales execution across municipal water and wastewater utilities. About the Job As the Account Manager – East US, you will serve as the primary customer-facing leader for water and wastewater utilities in your territory, with ownership of both technical engagement and commercial outcomes. This is a sales-oriented role with strong technical depth. You will work closely with the Territory Sales Manager to drive revenue growth, advance complex municipal sales cycles, and ensure successful delivery, adoption, and long-term expansion within accounts. You will manage the full customer lifecycle from pre-sales technical discovery through onboarding, value realization, renewals, and upsell with clear ownership of both technical and commercial outcomes. Key Responsibilities Revenue Growth & Account Expansion Drive new revenue and expansion within water and wastewater utility accounts Identify upsell and cross-sell opportunities across municipal customers Support pipeline development and accelerate deal progression Build and maintain executive-level relationships within water authorities and public utilities Pre-Sales & Solution Leadership Lead product demonstrations and technical discovery sessions tailored to utilities Design and support Proof of Concept (POC) engagements Translate satellite and analytics capabilities into measurable operational and business value for utility operators Customer Success & Long-Term Value Own onboarding and delivery of the “First Insight” Lead Quarterly Business Reviews (QBRs) demonstrating ROI and operational impact Act as Voice of the Customer to Product and Engineering teams Support renewals and long-term strategic growth, driving adoption and customer value What You’ll Need 3-5+ years in Account Management, Sales Engineering, or customer-facing sales roles Direct experience working with water or wastewater utilities (mandatory) Experience supporting municipal or public-sector (B2G) sales cycles Strong commercial mindset with revenue ownership and customer-facing responsibility Ability to travel up to 50–60% across the East US Advantage Infrastructure asset management experience GIS, geospatial, or remote sensing familiarity Experience working with reseller or partner ecosystems Key Performance Indicators (KPIs) Revenue growth within territory Expansion and upsell rate Time to Value (TTV) Renewal and retention rate Customer Health Score Why Join Us? Work on cutting-edge Earth Observation and SAR-based technology that protects critical infrastructure and conserves vital resources Join a customer-obsessed, high-performance organization with a strong culture of ownership and collaboration Be part of ASTERRA’s growth in the US market, turning advanced technology into real-world impact Work with a diverse, innovative, and mission-driven team Enjoy hybrid work, competitive compensation, comprehensive benefits, and opportunities for professional growth Location North Carolina, United States Starting Date Immediate Employment Full Time Travel 50%-60% Apply Now To apply, view our Privacy Policy for Job Applicants. #J-18808-Ljbffr Asterra