Front Office Coordinator
The Women's Image Center
Front Office Coordinator
The Women's Image Center | Full-time, 32 hours/week
The Women's Image Center is looking for a Front Office Coordinator to be the first point of contact for our patients. This is a hands-on role in women's healthcare — you'll learn the operational side of a medical office while directly supporting patient care. We're looking for someone detail-oriented to keep charts, scheduling, and insurance information accurate, and compassionate enough to make every patient feel supported, especially during appointments that can be stressful or emotional. We will provide training on our systems and procedures.
What you'll do
- Greet and check in patients with warmth and patience, and register new patients accurately
- Prepare chart paperwork with close attention to detail
- Answer phones, return messages, and schedule and confirm appointments
- Contact insurance carriers to verify coverage and benefits
- Mail out doctor correspondence and handle related administrative tasks
- Support clinical and administrative staff with daily office needs
- Occasionally travel with our fitter to remote Breast Centers
- Occasionally lift/carry product up to 30 lbs
What we're looking for
- Detail-oriented — comfortable managing paperwork, scheduling, and patient records with accuracy
- Compassionate and supportive — able to put patients at ease in a healthcare setting that can feel vulnerable or emotional
- A positive attitude and strong communication skills
- Comfort learning new systems and procedures (full training provided)
- Reliable availability within our office hours, Monday–Friday, 9 AM–5 PM
Nice to have
- Prior front-office, medical office, or customer service experience
- Bilingual (Spanish/English) — we regularly support Spanish-speaking patients and value candidates who can assist with translation
- Interest or coursework related to social media/content creation (all content must be HIPAA-compliant, with guidance and training provided)
To apply: Upload your resume and cover letter to include your availability within our office hours (M–F, 9 AM–5 PM) to ***email_hidden*** . Please note on your resume if you're bilingual.
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