Client Service Exec

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher. How You’ll Make An Impact The Client Service Executive is accountable for expanding existing relationships and delivering high‑quality and efficient service to both internal and external clients through the day‑to‑day account management of an assigned group of client accounts within a Branch. Support the business priorities of Branch Managers, Production team members, and the client service function. Grow revenue by counseling clients on additional lines of insurance or limit increases that fit each client’s exposure to risk. Deliver high‑quality client service consistent with AJG operational standards. Achieve operational productivity and performance metrics consistently. Further responsibilities include – Growing and profitably managing an assigned group of client accounts successfully. Building relationships with existing clients by providing exceptional ongoing customer care. Seeking referrals from current client base to solicit new business prospects. Securing existing business and actively driving the sale of additional services and lines of coverage. About You Required: Bachelor's degree with 5+ years of client service and/or claims management experience – or – High School degree/GED with 10+ years of client service and/or claims management experience. Must hold appropriate licensing as required and be able to travel up to 25% of the time. Proficiency necessary in Microsoft Office applications and in using technology as a tool to maximize productivity and quality. Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills. Preferred: Insurance knowledge. P&C experience preferred, as well as solid financial acumen. Behaviors: Must be able to build collaborative and mutually meaningful relationships with internal and external clients, facilitate and/or lead group meetings, manage multiple competing priorities, be comfortable analysing and using data to make decisions, work in a self‑directed manner, and act as a role model for high performance and Gallagher’s shared values. Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Benefits Summary Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... Inclusion and Diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr Gallagher